:root{
  --ink:#1F2B2E; --ink-soft:#3B4A4D; --paper:#F8F7F2; --paper-dim:#EEECE5;
  --blue:#2B5C7A; --blue-dark:#1E4258; --blue-pale:#DDE8EE; --warm:#C97C2E; --warm-dark:#9B5A20; --warm-pale:#F2E2CE; --warm-wash:#FBF5EC; --line:rgba(31,43,46,.16);
  --muted:#667274; --white:#fff; --serif:Georgia,'Times New Roman',serif;
  --sans:system-ui,-apple-system,BlinkMacSystemFont,'Segoe UI',Arial,sans-serif;
  --mono:ui-monospace,SFMono-Regular,Menlo,Consolas,'Liberation Mono',monospace;
}
*{box-sizing:border-box;margin:0;padding:0} html{scroll-behavior:smooth} body{font-family:var(--sans);background:var(--paper);color:var(--ink);line-height:1.58;-webkit-font-smoothing:antialiased} a{color:inherit} img{max-width:100%;display:block} strong{font-weight:600}
:focus-visible{outline:2px solid var(--blue);outline-offset:3px}.wrap{width:min(1160px,calc(100% - 48px));margin:0 auto}.eyebrow{font-family:var(--mono);font-size:12px;letter-spacing:.14em;text-transform:uppercase;color:var(--blue);display:block;margin-bottom:18px}.eyebrow.light,.eyebrow.on-ink{color:#D7E8F0} h1,h2,h3{font-family:var(--serif);font-weight:500;letter-spacing:-.025em;line-height:1.08} h1{font-size:clamp(42px,6vw,72px);max-width:17ch} h2{font-size:clamp(29px,4vw,44px);max-width:18ch} h3{font-size:21px;line-height:1.2}.prose{max-width:64ch;font-size:17px}.prose p+p{margin-top:18px}.sub{font-size:19px;line-height:1.55;color:var(--ink-soft);max-width:58ch}.muted{color:var(--muted)}
header.site{position:sticky;top:0;z-index:50;background:rgba(248,247,242,.94);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}.nav-shell{display:flex;align-items:center;min-height:72px;gap:26px}.logo{font-family:var(--mono);font-weight:500;font-size:16px;letter-spacing:.02em;text-decoration:none}.logo span{color:var(--blue)}.navlinks{display:flex;gap:25px;margin-left:auto}.navlinks a,.nav-cta{font-family:var(--mono);font-size:12px;letter-spacing:.035em;text-decoration:none}.navlinks a{color:var(--muted)}.navlinks a:hover{color:var(--ink)}.nav-cta{border:1px solid var(--blue);padding:9px 14px;color:var(--blue);white-space:nowrap}.nav-cta:hover{background:var(--blue);color:var(--paper)}.menu-toggle{display:none;border:0;background:none;font:500 12px var(--mono);color:var(--ink);cursor:pointer}
.hero{padding:108px 0 96px}.compact-hero{padding:92px 0 74px}.hero h1{margin-bottom:28px}.hero .sub{margin-bottom:32px}.hero-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(340px,.65fr);gap:70px;align-items:center}.hero-home h1{max-width:15ch}.hero-line{font:500 19px var(--serif);border-left:2px solid var(--blue);padding-left:18px;margin:34px 0}.hero-actions{display:flex;align-items:center;gap:22px;flex-wrap:wrap}.hero-meta{font:12px var(--mono);letter-spacing:.06em;color:var(--muted);margin-top:22px}.btn{display:inline-block;text-decoration:none;font:500 13px var(--mono);letter-spacing:.02em;padding:14px 20px;background:var(--blue);border:1px solid var(--blue);color:var(--white)}.btn:hover{background:var(--blue-dark);border-color:var(--blue-dark)}.btn.ghost{background:transparent;color:var(--ink);border-color:var(--ink)}.btn.ghost:hover{background:var(--ink);color:var(--paper)}.text-link{font:500 13px var(--mono);text-decoration:none;border-bottom:1px solid currentColor;padding-bottom:3px}.text-link:hover{color:var(--blue)}.light-btn{background:var(--paper);border-color:var(--paper);color:var(--blue-dark)}.light-btn:hover{background:var(--white);border-color:var(--white)}.light-link{color:var(--paper)}
.diagnostic-board{border:1px solid rgba(43,92,122,.5);background:linear-gradient(rgba(43,92,122,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(43,92,122,.04) 1px,transparent 1px);background-size:28px 28px;padding:0;box-shadow:18px 18px 0 var(--blue-pale)}.board-head{display:flex;justify-content:space-between;padding:13px 16px;border-bottom:1px solid var(--line);font:11px var(--mono);letter-spacing:.12em;color:var(--blue)}.board-row{display:grid;grid-template-columns:100px 1fr;padding:18px 16px;border-bottom:1px solid var(--line);align-items:center}.board-label{font:11px var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.board-row strong{font:500 22px var(--serif)}.board-row.mismatch strong{color:var(--blue)}.board-question{padding:24px 16px 12px;font:500 18px var(--serif)}.trace-mini{display:flex;flex-wrap:wrap;gap:7px;padding:0 16px 20px}.trace-mini span{font:11px var(--mono);border:1px solid var(--line);padding:6px 8px;background:var(--paper)}
section{padding:92px 0}.section-rule{border-top:1px solid var(--line)}.paper-dim{background:var(--paper-dim)}.blue-band,.systems-strip,.final-cta,section.on-ink{background:var(--blue);color:var(--paper)}.systems-strip{background:var(--blue-dark)}.final-cta{padding:92px 0}.final-cta h2{max-width:22ch;margin-bottom:20px}.final-cta p{max-width:60ch;color:#D9E5E9;margin-bottom:28px}.section-head{display:grid;grid-template-columns:minmax(0,1fr) minmax(280px,.65fr);gap:50px;align-items:end;margin-bottom:45px}.section-head>p{font-size:17px;color:var(--muted);max-width:52ch}.split-wide{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:85px;align-items:start}.split-wide h2{margin-bottom:20px}.split-wide p+p{margin-top:16px}.light-copy{color:#E0EAED;font-size:17px;max-width:62ch}.light-copy p+p{margin-top:16px}.small{font-size:14px}.section-link{margin-top:28px}.section-link a{font:500 13px var(--mono);text-decoration:none;border-bottom:1px solid currentColor;padding-bottom:3px}
.problem-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}.problem-grid.large{grid-template-columns:repeat(2,1fr)}.problem-card{min-height:270px;padding:28px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);display:flex;flex-direction:column;transition:background .15s,transform .15s}.problem-card:hover{background:var(--paper-dim);transform:translateY(-2px)}.problem-card>span{font:11px var(--mono);color:var(--blue);margin-bottom:34px}.problem-card h3{margin-bottom:14px;font-size:23px}.problem-card p{color:var(--muted);font-size:15px;margin-bottom:26px}.problem-card b{font:500 12px var(--mono);margin-top:auto;color:var(--blue)}
.three-big{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid rgba(255,255,255,.28);border-left:1px solid rgba(255,255,255,.28)}.three-big>div{padding:34px;border-right:1px solid rgba(255,255,255,.28);border-bottom:1px solid rgba(255,255,255,.28);min-height:310px}.three-big h2{font-size:34px;margin:20px 0}.three-big p{color:#DFE8EB;margin-bottom:28px}.three-big a{font:500 13px var(--mono);color:var(--paper);text-decoration:none;border-bottom:1px solid rgba(255,255,255,.6)}.big-num{font:11px var(--mono);color:#C8DAE3}
.evidence-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.evidence-card{border:1px solid var(--line);padding:28px;min-height:370px;display:flex;flex-direction:column}.evidence-tag{font:11px var(--mono);letter-spacing:.06em;text-transform:uppercase;color:var(--blue);display:block;margin-bottom:28px}.evidence-card h3{font-size:24px;margin-bottom:16px}.evidence-card p{font-size:15px;color:var(--muted)}.missing-link{margin-top:auto;padding-top:26px;font:11px var(--mono);line-height:1.6;color:var(--blue);border-top:1px dashed var(--line)}
.route-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.route-card{border:1px solid var(--line);padding:34px;background:var(--paper)}.route-card.featured{padding:40px}.route-top{display:flex;justify-content:space-between;gap:20px;font:11px var(--mono);letter-spacing:.04em;color:var(--muted);margin-bottom:34px}.route-top strong{color:var(--blue);white-space:nowrap}.route-card h2,.route-card h3{font-size:34px;margin-bottom:18px}.route-card>p{color:var(--ink-soft);font-size:16px}.route-card ul{margin:25px 0 30px 18px;color:var(--muted)}.route-card li+li{margin-top:8px}.route-question{font:500 18px var(--serif);padding:18px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin-top:28px}.outcome-row{display:flex;flex-wrap:wrap;gap:8px}.outcome-row span{border:1px solid var(--line);padding:10px 13px;font:12px var(--mono);background:var(--paper)}
.system-links{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:25px}.system-links a{border:1px solid rgba(255,255,255,.3);padding:13px 15px;text-decoration:none;font:13px var(--mono)}.system-links a:hover{background:rgba(255,255,255,.08)}.system-cards{display:grid;grid-template-columns:repeat(3,1fr);border-left:1px solid var(--line);border-top:1px solid var(--line)}.system-cards a{padding:28px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);min-height:250px}.system-cards a:hover{background:var(--paper-dim)}.system-cards strong{display:block;font:500 25px var(--serif);margin-bottom:7px}.system-cards span{font:11px var(--mono);color:var(--blue);text-transform:uppercase;letter-spacing:.05em}.system-cards p{margin-top:26px;color:var(--muted);font-size:14px}
.founder-strip{display:grid;grid-template-columns:1.2fr .8fr;gap:80px;align-items:center}.founder-strip h2{margin-bottom:20px}.founder-strip p{max-width:62ch}.founder-strip p+p{margin-top:14px}.founder-note{border:1px solid var(--blue);padding:30px;min-height:220px;display:flex;flex-direction:column;justify-content:space-between;background:var(--blue-pale)}.founder-note span{font:11px var(--mono);color:var(--blue)}.founder-note strong{font:500 26px var(--serif);line-height:1.25}.founder-layout{display:grid;grid-template-columns:300px 1fr;gap:70px;align-items:start}.author-photo{width:100%;aspect-ratio:4/5;object-fit:cover;filter:grayscale(100%)}
.method-flow{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;gap:14px;align-items:stretch}.method-flow>i{font-style:normal;align-self:center;color:var(--blue);font:18px var(--mono)}.method-node{border:1px solid var(--line);padding:26px;min-height:220px}.method-node>span{font:11px var(--mono);color:var(--blue)}.method-node h3{margin:42px 0 12px}.method-node p{font-size:14px;color:var(--muted)}.evidence-levels{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid rgba(255,255,255,.3);border-left:1px solid rgba(255,255,255,.3)}.evidence-levels>div{padding:26px;border-right:1px solid rgba(255,255,255,.3);border-bottom:1px solid rgba(255,255,255,.3)}.evidence-levels strong{display:block;font:500 22px var(--serif);margin-bottom:12px}.evidence-levels p{font-size:14px;color:#DDE7EA}.evidence-levels.dark{border-color:var(--line)}.evidence-levels.dark>div{border-color:var(--line)}.evidence-levels.dark p{color:var(--muted)}.logic-strip,.trace-large{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.logic-strip{border:1px solid var(--line);padding:22px}.logic-strip span,.trace-large span{font:12px var(--mono);padding:8px 10px}.logic-strip b,.trace-large b{color:var(--blue)}.trace-large{border-top:1px solid rgba(255,255,255,.3);border-bottom:1px solid rgba(255,255,255,.3);padding:28px 0}.trace-large span{font-size:13px}.trace-large b{color:#D8E5EA}.trace-large.dark{border-color:var(--line)}.trace-large.dark b{color:var(--blue)}
.five-questions,.question-list{border-top:1px solid var(--line)}.five-questions>div,.question-list>div{display:grid;grid-template-columns:70px 1fr;gap:20px;padding:20px 0;border-bottom:1px solid var(--line)}.five-questions span,.question-list span{font:11px var(--mono);color:var(--blue)}.five-questions p,.question-list p{font:500 20px var(--serif)}.scope-grid,.output-grid,.call-steps{display:grid;grid-template-columns:repeat(4,1fr);border-left:1px solid var(--line);border-top:1px solid var(--line)}.output-grid{grid-template-columns:repeat(3,1fr)}.call-steps{grid-template-columns:repeat(3,1fr)}.scope-grid>div,.output-grid>div,.call-steps>div{padding:26px;border-right:1px solid var(--line);border-bottom:1px solid var(--line);min-height:210px}.scope-grid span,.call-steps span{font:11px var(--mono);color:var(--blue)}.scope-grid h3,.call-steps h3{margin:35px 0 10px}.scope-grid p,.output-grid p,.call-steps p{font-size:14px;color:var(--muted)}.output-grid strong{display:block;font:500 22px var(--serif);margin-bottom:18px}.management-diagram{display:grid;grid-template-columns:repeat(3,1fr);position:relative;border:1px solid var(--line);padding-bottom:70px}.management-diagram>div{padding:30px;border-right:1px solid var(--line);min-height:180px}.management-diagram>div:last-of-type{border-right:0}.management-diagram span{font:11px var(--mono);color:var(--blue);display:block;margin-bottom:45px}.management-diagram strong{font:500 22px var(--serif)}.management-diagram i{position:absolute;bottom:0;left:0;right:0;padding:18px;background:var(--blue);color:var(--paper);font:12px var(--mono);letter-spacing:.14em;text-align:center;font-style:normal}
.examples-stack{display:flex;flex-direction:column}.example-case{display:grid;grid-template-columns:90px 1fr;gap:35px;padding:54px 0;border-bottom:1px solid var(--line)}.example-number{font:13px var(--mono);color:var(--blue)}.example-case h2{max-width:26ch;margin-bottom:22px}.example-case p{max-width:72ch;color:var(--ink-soft);font-size:16px}.example-case p+p{margin-top:14px}.example-case .missing-link{max-width:78ch;margin-top:24px}.insight-grid{display:grid;grid-template-columns:repeat(2,1fr);border-left:1px solid var(--line);border-top:1px solid var(--line)}.insight-grid a{padding:28px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);min-height:180px}.insight-grid a:hover{background:var(--paper-dim)}.insight-grid span{font:11px var(--mono);text-transform:uppercase;letter-spacing:.05em;color:var(--blue)}.insight-grid h3{margin-top:30px;font-size:24px;max-width:27ch}
/* compatibility for existing content pages */
.qgrid,.simple-grid,.metric-grid,.three-step{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:35px}.qcard,.simple-card,.metric-card,.three-step>div{border:1px solid var(--line);padding:26px;background:transparent}.qcard h3,.simple-card h3,.metric-card strong,.three-step h3{display:block;margin-bottom:14px}.qcard p,.simple-card p,.metric-card span,.three-step p{color:var(--muted);font-size:14px}.metric-grid{grid-template-columns:repeat(2,1fr)}.split{display:grid;grid-template-columns:repeat(2,1fr);gap:60px}.flow{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:30px}.node{border:1px solid var(--line);padding:12px 14px;font:12px var(--mono)}.down{color:var(--blue)}.pull{font:500 22px var(--serif);border-left:2px solid var(--blue);padding-left:20px;margin-top:28px;max-width:50ch}.case{border:1px solid var(--line);margin-top:30px}.case-row{display:grid;grid-template-columns:160px 1fr;padding:16px 20px;border-bottom:1px solid var(--line)}.case-row:last-child{border-bottom:0}.label{font:11px var(--mono);color:var(--blue)}.breadcrumbs{font:11px var(--mono);color:var(--muted);margin-bottom:26px}.faq-item{padding:26px 0;border-bottom:1px solid var(--line);max-width:74ch}.faq-item h3{margin-bottom:10px}.hero-actions+.hero-meta{margin-top:20px}.cta-section{text-align:left}.cta-actions{margin-top:24px}.starthere-list{border-top:1px solid var(--line)}.starthere-item{display:grid;grid-template-columns:60px 1fr 1fr;gap:20px;padding:20px 0;border-bottom:1px solid var(--line)}.si-num{font:11px var(--mono);color:var(--blue)}.si-title{font:500 18px var(--serif)}.si-desc{color:var(--muted)}.legal-hero{padding:75px 0 45px}.legal-body{max-width:760px}.legal-body h2{margin:38px 0 14px;font-size:26px}.legal-body p,.legal-body li{color:var(--ink-soft)}.legal-body p+p{margin-top:14px}.legal-body ul{margin:14px 0 14px 20px}.legal-updated{font:12px var(--mono);color:var(--muted)}
footer{border-top:1px solid var(--line);padding:58px 0 28px}.footer-grid{display:grid;grid-template-columns:1.35fr repeat(3,1fr);gap:45px}.footer-grid>div:not(.footer-brand){display:flex;flex-direction:column;gap:9px}.footer-grid strong{font:11px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--blue);margin-bottom:8px}.footer-grid a{font-size:13px;color:var(--muted);text-decoration:none}.footer-grid a:hover{color:var(--ink)}.footer-brand p{margin-top:15px;color:var(--muted);font-size:13px}.footer-bottom{display:flex;justify-content:space-between;gap:20px;border-top:1px solid var(--line);margin-top:45px;padding-top:20px;font:11px var(--mono);color:var(--muted)}.cookie-settings{border:0;background:transparent;color:inherit;font:inherit;text-decoration:underline;cursor:pointer}.cookie-banner{position:fixed;z-index:80;bottom:18px;left:18px;right:18px;max-width:760px;margin:auto;background:var(--ink);color:var(--paper);padding:18px 20px;display:none;align-items:center;justify-content:space-between;gap:20px;box-shadow:0 8px 30px rgba(0,0,0,.18)}.cookie-banner.is-visible{display:flex}.cookie-banner p{font-size:13px}.cookie-actions{display:flex;gap:8px;align-items:center;flex-shrink:0}.cookie-actions button{font:12px var(--mono);padding:9px 11px;cursor:pointer;border:1px solid #899; background:transparent;color:var(--paper)}.cookie-actions .primary{background:var(--paper);color:var(--ink);border-color:var(--paper)}.cookie-read-more{padding:9px 11px!important;color:var(--paper)!important;border-color:#899!important}
@media(max-width:900px){.wrap{width:min(100% - 36px,1160px)}.navlinks{position:absolute;left:0;right:0;top:72px;background:var(--paper);border-bottom:1px solid var(--line);padding:18px;display:none;flex-direction:column;margin:0}.navlinks.is-open{display:flex}.menu-toggle{display:block;margin-left:auto}.nav-cta{display:none}.hero-grid,.section-head,.split-wide,.founder-strip,.founder-layout{grid-template-columns:1fr}.hero-grid{gap:45px}.diagnostic-board{max-width:620px}.problem-grid,.problem-grid.large,.three-big,.evidence-grid,.system-cards{grid-template-columns:repeat(2,1fr)}.method-flow{grid-template-columns:1fr}.method-flow>i{transform:rotate(90deg);justify-self:center}.evidence-levels,.scope-grid{grid-template-columns:repeat(2,1fr)}.output-grid,.call-steps{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:repeat(2,1fr)}.route-grid{grid-template-columns:1fr}}
@media(max-width:620px){.wrap{width:min(100% - 28px,1160px)}.hero,.compact-hero{padding:70px 0 58px}h1{font-size:clamp(37px,11vw,52px)}h2{font-size:31px}section{padding:68px 0}.problem-grid,.problem-grid.large,.three-big,.evidence-grid,.system-cards,.evidence-levels,.evidence-levels.dark,.scope-grid,.output-grid,.call-steps,.insight-grid,.qgrid,.simple-grid,.metric-grid,.three-step,.split{grid-template-columns:1fr}.problem-card{min-height:230px}.route-card,.route-card.featured{padding:26px}.method-node{min-height:180px}.management-diagram{grid-template-columns:1fr;padding-bottom:64px}.management-diagram>div{border-right:0;border-bottom:1px solid var(--line);min-height:130px}.management-diagram span{margin-bottom:20px}.example-case{grid-template-columns:1fr;gap:12px}.footer-grid{grid-template-columns:1fr}.footer-bottom{flex-direction:column}.cookie-banner{align-items:flex-start;flex-direction:column}.cookie-actions{flex-wrap:wrap}.system-links{grid-template-columns:1fr}.five-questions>div,.question-list>div{grid-template-columns:45px 1fr}.five-questions p,.question-list p{font-size:18px}.case-row{grid-template-columns:1fr;gap:6px}.starthere-item{grid-template-columns:1fr}.author-photo{max-width:280px}}

/* CRM platform page refinements */
.lede{max-width:72ch;font-size:17px;color:var(--ink-soft)}
.lede p+p{margin-top:16px}
.on-ink .lede{color:#E0EAED}
.on-ink .muted,.blue-band .muted,.systems-strip .muted,.final-cta .muted{color:#DDE7EA}
.btn.on-ink{background:var(--paper);border-color:var(--paper);color:var(--blue-dark)}
.btn.on-ink:hover{background:var(--white);border-color:var(--white);color:var(--blue-dark)}
.crm-switcher{display:flex;flex-wrap:wrap;gap:10px;margin-top:28px}
.crm-switcher a{display:inline-flex;align-items:center;min-height:42px;padding:10px 14px;border:1px solid var(--line);background:var(--paper);font:500 12px var(--mono);text-decoration:none;color:var(--ink)}
.crm-switcher a:hover{background:var(--paper-dim);border-color:rgba(43,92,122,.38);color:var(--blue-dark)}
.related-links{display:flex;flex-wrap:wrap;gap:12px;margin-top:26px}
.related-links a{display:inline-flex;align-items:center;min-height:42px;padding:10px 14px;border:1px solid var(--line);font:500 12px var(--mono);text-decoration:none;color:var(--blue-dark)}
.related-links a:hover{background:var(--paper-dim);border-color:rgba(43,92,122,.38)}
.metric-card{display:flex;flex-direction:column}
.metric-card .card-link{display:inline-flex;align-items:center;align-self:flex-start;margin-top:20px;padding-bottom:3px;border-bottom:1px solid currentColor;font:500 12px var(--mono);text-decoration:none;color:var(--blue-dark)}
.metric-card .card-link:hover{color:var(--blue)}
.footer-bottom a{padding:4px 2px;text-underline-offset:3px}
@media(max-width:620px){
  .crm-switcher,.related-links{display:grid;grid-template-columns:1fr;gap:8px}
  .crm-switcher a,.related-links a{width:100%;min-height:46px}
  .metric-card .card-link{min-height:40px;align-items:center;margin-top:16px}
}


/* Situation-led diagnostic homepage */
.situation-hero{padding-bottom:54px}.situation-hero h1{max-width:15ch}.situation-section{padding:0 0 92px}.situation-grid{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}.situation-card{display:flex;flex-direction:column;min-height:350px;padding:26px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--paper);transition:transform .15s,background .15s}.situation-card:hover{background:var(--paper-dim);transform:translateY(-2px)}.situation-card.static{cursor:default}.situation-card.static:hover{transform:none;background:var(--paper)}.situation-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:30px}.situation-top span{font:11px var(--mono);color:var(--blue)}.situation-top strong{font:500 23px var(--serif);line-height:1.15}.mismatch-row{display:grid;grid-template-columns:72px 1fr;gap:10px;padding:10px 0;border-top:1px solid var(--line)}.mismatch-row span{font:10px var(--mono);text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.mismatch-row b{font:500 14px var(--mono);color:var(--ink)}.mismatch-row.actual b{color:var(--blue)}.situation-card>p{font-size:14px;color:var(--muted);margin:22px 0}.situation-card em{font:500 11px var(--mono);font-style:normal;color:var(--blue);margin-top:auto}.compact-situations .situation-card{min-height:230px}.compact-situations .situation-card>p{margin-top:12px}.diagnostic-core{padding-top:76px}.diagnostic-line{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:28px}.diagnostic-line span{padding:10px 13px;border:1px solid var(--line);font:12px var(--mono);background:var(--paper)}.diagnostic-line b{font:16px var(--mono);color:var(--blue)}.scenario-detail{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:85px;align-items:start}.scenario-detail h2{max-width:20ch}.route-decision h2{max-width:24ch;margin-bottom:36px}.decision-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.decision-card{border:1px solid var(--line);padding:34px;background:var(--paper)}.decision-card>span{display:block;font:11px var(--mono);letter-spacing:.06em;color:var(--blue);margin-bottom:28px}.decision-card h2,.decision-card h3{font-size:30px;margin-bottom:17px;max-width:18ch}.decision-card>p{color:var(--muted);font-size:15px;margin-bottom:16px}.decision-card>strong{display:block;font:500 24px var(--serif);margin:4px 0 14px}.decision-card ul{margin:22px 0 28px 18px;color:var(--muted)}.decision-card li+li{margin-top:8px}.decision-price{font:500 18px var(--mono);color:var(--blue);margin:12px 0 5px}.light-card{background:var(--paper);color:var(--ink)}.light-card p{color:var(--muted)}.featured-decision{box-shadow:10px 10px 0 rgba(221,232,238,.28)}.service-decisions .decision-card{padding:40px}.trace-large{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font:12px var(--mono)}.trace-large span{border:1px solid rgba(255,255,255,.35);padding:12px 14px}.trace-large b{font-size:18px;color:#D7E8F0}
@media(max-width:900px){.situation-grid{grid-template-columns:repeat(2,1fr)}.scenario-detail{grid-template-columns:1fr;gap:35px}.decision-grid{grid-template-columns:1fr}}
@media(max-width:620px){.situation-grid{grid-template-columns:1fr}.situation-card{min-height:270px}.service-decisions .decision-card,.decision-card{padding:26px}}

/* Screenshot-ready 4:5 diagnostic plates */
body.share-page{margin:0;background:#e6e7e3;min-height:100vh;display:grid;place-items:start center;font-family:var(--sans)}
.share-card{position:relative;overflow:hidden;width:1080px;height:1350px;background:var(--paper);color:var(--ink);padding:86px 90px 72px;display:flex;flex-direction:column;border:1px solid rgba(31,43,46,.14)}
.share-card::before{content:"";position:absolute;right:-40px;bottom:170px;width:410px;height:500px;background:linear-gradient(rgba(43,92,122,.055) 1px,transparent 1px),linear-gradient(90deg,rgba(43,92,122,.055) 1px,transparent 1px);background-size:34px 34px;transform:rotate(-2deg);pointer-events:none}
.share-card::after{content:"";position:absolute;right:0;bottom:0;width:150px;height:255px;background:var(--blue);pointer-events:none}
.share-brand{display:flex;align-items:center;justify-content:space-between;gap:30px;padding-bottom:28px;border-bottom:2px solid var(--ink);font:500 23px var(--mono);letter-spacing:.035em;position:relative;z-index:2}
.share-brand .share-logo{font-size:25px}.share-brand .share-logo span{color:var(--blue)}
.share-brand .share-index{color:var(--blue);font-size:20px;letter-spacing:.1em}
.share-kicker{margin-top:66px;font:500 22px var(--mono);letter-spacing:.12em;text-transform:uppercase;color:var(--blue);position:relative;z-index:2}
.share-title{margin-top:22px;font:500 72px/1.02 var(--serif);letter-spacing:-.045em;max-width:820px;position:relative;z-index:2}
.share-title.small{font-size:64px;max-width:850px}
.share-copy{margin-top:32px;max-width:760px;font:400 30px/1.42 var(--sans);color:var(--ink-soft);position:relative;z-index:2}
.share-compare{margin-top:58px;width:760px;border-top:2px solid var(--ink);position:relative;z-index:2}
.share-row{display:grid;grid-template-columns:190px 1fr;gap:32px;align-items:start;padding:24px 0;border-bottom:1px solid var(--line)}
.share-row span{font:500 18px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--muted);padding-top:5px}
.share-row strong{font:500 32px/1.25 var(--serif)}
.share-row.actual strong{color:var(--blue-dark)}
.share-question{margin-top:auto;max-width:770px;padding-top:42px;font:500 42px/1.15 var(--serif);letter-spacing:-.025em;position:relative;z-index:2}
.share-question.small{font-size:35px;max-width:760px}
.share-footer{display:flex;justify-content:space-between;gap:40px;align-items:flex-end;margin-top:46px;padding-top:24px;border-top:1px solid var(--line);font:500 18px var(--mono);letter-spacing:.04em;position:relative;z-index:2;max-width:830px}
.share-footer span:last-child{color:var(--blue)}
.share-list{margin-top:48px;width:760px;position:relative;z-index:2;border-top:2px solid var(--ink)}
.share-list-row{display:grid;grid-template-columns:220px 1fr;gap:26px;padding:20px 0;border-bottom:1px solid var(--line);align-items:baseline}
.share-list-row span{font:500 18px var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}
.share-list-row strong{font:500 30px/1.2 var(--serif)}
.share-note{margin-top:40px;max-width:780px;padding:24px 28px;border-left:5px solid var(--blue);font:500 31px/1.3 var(--serif);background:rgba(221,232,238,.42);position:relative;z-index:2}
.share-card.blue{background:var(--blue);color:var(--paper)}
.share-card.blue::before{background:linear-gradient(rgba(255,255,255,.07) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.07) 1px,transparent 1px)}
.share-card.blue::after{background:var(--paper);opacity:.12}
.share-card.blue .share-brand{border-color:var(--paper)}
.share-card.blue .share-kicker,.share-card.blue .share-index,.share-card.blue .share-footer span:last-child{color:#D7E8F0}
.share-card.blue .share-copy{color:#E1E8E9}.share-card.blue .share-list,.share-card.blue .share-compare{border-color:var(--paper)}
.share-card.blue .share-row,.share-card.blue .share-list-row,.share-card.blue .share-footer{border-color:rgba(255,255,255,.28)}
.share-card.blue .share-row span,.share-card.blue .share-list-row span{color:#D7E8F0}
.share-card.blue .share-row.actual strong{color:#fff}
.share-card.blue .share-note{background:rgba(255,255,255,.09);border-left-color:var(--paper)}
.share-gallery{width:min(1160px,calc(100% - 48px));margin:50px auto;font-family:var(--sans)}
.share-gallery h1{font:500 46px/1.05 var(--serif);margin-bottom:12px}.share-gallery>p{color:var(--muted);margin-bottom:30px}
.share-gallery-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.share-gallery a{display:block;border:1px solid var(--line);padding:18px;background:var(--paper);text-decoration:none}.share-gallery a strong{display:block;font:500 22px var(--serif);margin-bottom:5px}.share-gallery a span{font:12px var(--mono);color:var(--blue)}
@media(max-width:1099px){body.share-page{display:block;background:var(--paper)}.share-card{width:100vw;height:125vw;padding:7.96vw 8.33vw 6.67vw}.share-brand{padding-bottom:2.6vw;font-size:2.13vw}.share-brand .share-logo{font-size:2.31vw}.share-brand .share-index{font-size:1.85vw}.share-kicker{margin-top:6.1vw;font-size:2.04vw}.share-title{margin-top:2.04vw;font-size:6.67vw;max-width:76vw}.share-title.small{font-size:5.93vw}.share-copy{margin-top:2.96vw;font-size:2.78vw;max-width:70vw}.share-compare,.share-list{margin-top:5.37vw;width:70vw}.share-row{grid-template-columns:17.6vw 1fr;gap:2.96vw;padding:2.22vw 0}.share-row span,.share-list-row span{font-size:1.67vw}.share-row strong,.share-list-row strong{font-size:2.96vw}.share-question{padding-top:3.89vw;font-size:3.89vw;max-width:71vw}.share-question.small{font-size:3.24vw}.share-footer{margin-top:4.26vw;padding-top:2.22vw;font-size:1.67vw;max-width:77vw}.share-list-row{grid-template-columns:20.4vw 1fr;gap:2.4vw;padding:1.85vw 0}.share-note{margin-top:3.7vw;padding:2.22vw 2.59vw;font-size:2.87vw;max-width:72vw}.share-card::after{width:13.9vw;height:23.6vw}.share-card::before{width:38vw;height:46vw;right:-3.7vw;bottom:15.7vw;background-size:3.15vw 3.15vw}}
@media(max-width:800px){.share-gallery-grid{grid-template-columns:1fr}}

/* CRM self-sort */
.crm-model-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line);margin-top:38px}
.crm-model-card{min-height:330px;padding:30px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);display:flex;flex-direction:column;transition:background .15s,transform .15s}
.crm-model-card:hover{background:var(--paper-dim);transform:translateY(-2px)}
.crm-model-card .model-label{font:11px var(--mono);letter-spacing:.08em;color:var(--blue);margin-bottom:44px}
.crm-model-card h3{font-size:28px;line-height:1.08;margin-bottom:18px;max-width:15ch}
.crm-model-card p{font-size:15px;color:var(--muted);max-width:35ch;margin-bottom:30px}
.crm-model-card b{font:500 12px var(--mono);color:var(--blue);margin-top:auto}
.crm-future-grid{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}
.crm-future-grid>div{min-height:255px;padding:26px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}
.crm-future-grid span{display:block;font:11px var(--mono);color:var(--blue);margin-bottom:38px}
.crm-future-grid strong{display:block;font:500 22px var(--serif);line-height:1.12;margin-bottom:16px}
.crm-future-grid p{font-size:14px;color:var(--muted)}
@media(max-width:900px){.crm-model-grid{grid-template-columns:1fr}.crm-model-card{min-height:245px}.crm-future-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.crm-future-grid{grid-template-columns:1fr}.crm-future-grid>div{min-height:210px}.crm-model-card h3{font-size:25px}}

/* Pre-CRM decision journey */
.crm-check-hero h1{max-width:18ch}.crm-check-section{padding-top:70px}.crm-check-wrap{max-width:920px}.crm-check-progress{display:grid;grid-template-columns:170px 1fr;gap:22px;align-items:center;margin-bottom:46px;font:11px var(--mono);letter-spacing:.08em;color:var(--muted)}.crm-progress-track{height:2px;background:var(--line);position:relative}.crm-progress-track i{display:block;height:100%;width:0;background:var(--blue);transition:width .25s ease}.crm-check-app{min-height:610px}.crm-question{max-width:780px}.crm-question h2,.crm-thought h2,.crm-result h2{max-width:20ch}.crm-question-intro{font-size:17px;color:var(--muted);max-width:58ch;margin:20px 0 34px}.crm-options{display:grid;grid-template-columns:repeat(2,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}.crm-option{appearance:none;text-align:left;background:transparent;color:var(--ink);border:0;border-right:1px solid var(--line);border-bottom:1px solid var(--line);padding:22px 20px;min-height:92px;display:flex;justify-content:space-between;gap:24px;align-items:center;font:500 15px/1.35 var(--sans);cursor:pointer}.crm-option:hover,.crm-option:focus-visible{background:var(--paper-dim)}.crm-option b{font:500 16px var(--mono);color:var(--blue)}.crm-thought{max-width:760px;padding-top:30px}.crm-thought-copy{font:500 clamp(28px,4vw,40px)/1.18 var(--serif);letter-spacing:-.025em;max-width:26ch;margin:12px 0 42px}.crm-selected{display:grid;grid-template-columns:120px 1fr;gap:24px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:18px 0;margin-bottom:30px}.crm-selected span{font:11px var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.crm-selected strong{font-size:15px}.crm-next{cursor:pointer}.crm-result{max-width:800px}.crm-result-copy{font-size:19px;line-height:1.55;color:var(--ink-soft);max-width:60ch;margin:22px 0 30px}.crm-result-flags{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 34px}.crm-result-flags span{font:11px var(--mono);border:1px solid var(--line);padding:8px 10px;background:var(--paper-dim)}.crm-result-rule{border-top:1px solid var(--ink);border-bottom:1px solid var(--line);padding:20px 0;display:grid;grid-template-columns:180px 1fr;gap:25px;margin:34px 0}.crm-result-rule span{font:11px var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--blue)}.crm-result-rule strong{font:500 22px/1.3 var(--serif)}.crm-result-note{color:var(--muted);max-width:62ch;margin-bottom:28px}.text-reset{border:0;background:none;border-bottom:1px solid currentColor;padding:0 0 2px;color:var(--muted);font:500 12px var(--mono);cursor:pointer}.system-boundary-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line);margin-top:36px}.system-boundary-grid>div{min-height:235px;padding:26px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.system-boundary-grid span{display:block;font:11px var(--mono);letter-spacing:.07em;color:var(--blue);margin-bottom:34px}.system-boundary-grid strong{display:block;font:500 23px/1.15 var(--serif);margin-bottom:14px}.system-boundary-grid p{font-size:14px;color:var(--muted)}.crm-decision-output{grid-template-columns:repeat(3,1fr)}
@media(max-width:900px){.crm-options{grid-template-columns:1fr}.crm-check-app{min-height:720px}.system-boundary-grid,.crm-decision-output{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.crm-check-progress{grid-template-columns:1fr;gap:10px}.crm-check-app{min-height:760px}.crm-option{min-height:78px;padding:18px 16px}.crm-thought-copy{font-size:29px}.crm-selected,.crm-result-rule{grid-template-columns:1fr;gap:8px}.system-boundary-grid,.crm-decision-output{grid-template-columns:1fr}.system-boundary-grid>div{min-height:190px}}


/* CRM stage language: warm = considering CRM; blue = CRM already in use */
.stage-marker{display:inline-flex;align-items:center;gap:10px;width:max-content;max-width:100%;padding:8px 10px;margin-bottom:20px;border:1px solid;font:500 10px var(--mono);letter-spacing:.08em;text-transform:uppercase}
.stage-marker::before{content:"";width:7px;height:7px;display:block;flex:0 0 7px}
.stage-marker.before{color:var(--warm-dark);border-color:rgba(201,124,46,.42);background:var(--warm-wash)}
.stage-marker.before::before{background:var(--warm)}
.stage-marker.existing{color:var(--blue-dark);border-color:rgba(43,92,122,.34);background:rgba(221,232,238,.38)}
.stage-marker.existing::before{background:var(--blue)}
.crm-stage-router{display:grid;grid-template-columns:1fr 1fr;border:1px solid var(--line);background:var(--paper)}
.crm-stage-card{position:relative;display:flex;flex-direction:column;min-height:210px;padding:28px 30px;text-decoration:none}
.crm-stage-card+.crm-stage-card{border-left:1px solid var(--line)}
.crm-stage-card::before{content:"";position:absolute;left:-1px;right:-1px;top:-1px;height:4px}
.crm-stage-card.before::before{background:var(--warm)}
.crm-stage-card.existing::before{background:var(--blue)}
.crm-stage-card>span{font:500 10px var(--mono);letter-spacing:.1em;text-transform:uppercase;margin-bottom:34px}
.crm-stage-card.before>span,.crm-stage-card.before b{color:var(--warm-dark)}
.crm-stage-card.existing>span,.crm-stage-card.existing b{color:var(--blue)}
.crm-stage-card strong{font:500 26px/1.15 var(--serif);max-width:19ch;margin-bottom:12px}
.crm-stage-card p{font-size:14px;color:var(--muted);max-width:44ch;margin-bottom:20px}
.crm-stage-card b{font:500 11px var(--mono);margin-top:auto}
a.crm-stage-card:hover{background:var(--paper-dim)}
.pre-crm-zone{background:linear-gradient(90deg,var(--warm-wash),var(--paper) 72%);border-top:1px solid rgba(201,124,46,.25)}
.pre-crm-zone .eyebrow,.pre-crm-zone .decision-card>span,.pre-crm-zone .decision-price{color:var(--warm-dark)}
.pre-crm-zone .decision-card{border-color:rgba(201,124,46,.28)}
.pre-crm-zone .featured-decision{box-shadow:10px 10px 0 var(--warm-pale)}
.pre-crm-zone .btn{background:var(--warm);border-color:var(--warm)}
.pre-crm-zone .btn:hover{background:var(--warm-dark);border-color:var(--warm-dark)}
.pre-crm-zone .btn.ghost{background:transparent;color:var(--warm-dark);border-color:var(--warm)}
.pre-crm-zone .btn.ghost:hover{background:var(--warm);color:var(--paper)}
.warm-band{background:var(--warm-dark);color:var(--paper)}
.warm-band .light-copy{color:#F8EEE3}
body.pre-crm-page .eyebrow{color:var(--warm-dark)}
body.pre-crm-page .eyebrow.light{color:#F8EEE3}
body.pre-crm-page .hero .btn:not(.ghost){background:var(--warm);border-color:var(--warm)}
body.pre-crm-page .hero .btn:not(.ghost):hover{background:var(--warm-dark);border-color:var(--warm-dark)}
body.pre-crm-page .hero .btn.ghost{border-color:var(--warm-dark);color:var(--warm-dark)}
body.pre-crm-page .hero .btn.ghost:hover{background:var(--warm-dark);color:var(--paper)}
body.pre-crm-page .crm-progress-track i{background:var(--warm)}
body.pre-crm-page .crm-option b,body.pre-crm-page .crm-result-rule span,body.pre-crm-page .crm-model-card .model-label,body.pre-crm-page .crm-model-card b{color:var(--warm-dark)}
body.pre-crm-page .crm-option:hover,body.pre-crm-page .crm-option:focus-visible{background:var(--warm-wash)}
body.pre-crm-page .final-cta{background:var(--warm-dark)}
body.pre-crm-page .final-cta .light-btn{background:var(--paper);border-color:var(--paper);color:var(--warm-dark)}
body.pre-crm-page .final-cta .light-btn:hover{background:var(--white);border-color:var(--white);color:var(--warm-dark)}
.crm-stage-router-hero{margin-top:42px;max-width:940px}
body.pre-crm-page .system-boundary-grid span{color:var(--warm-dark)}
.crm-existing-intro{border-top:1px solid rgba(43,92,122,.24)}
.crm-existing-intro .eyebrow{color:var(--blue)}
.home-precrm-link{display:inline-block;margin-top:8px;padding:8px 10px;border:1px solid rgba(201,124,46,.35);background:var(--warm-wash);color:var(--warm-dark);font:500 11px var(--mono);text-decoration:none}
.home-precrm-link:hover{border-color:var(--warm);background:var(--warm-pale)}
@media(max-width:720px){.crm-stage-router{grid-template-columns:1fr}.crm-stage-card+.crm-stage-card{border-left:0;border-top:1px solid var(--line)}.crm-stage-card{min-height:185px;padding:25px}.crm-stage-card>span{margin-bottom:25px}}

/* Pre-CRM action hierarchy: warm actions continue the before-CRM path */
body.pre-crm-page .nav-cta{border-color:var(--warm);color:var(--warm-dark);background:var(--warm-wash)}
body.pre-crm-page .nav-cta:hover{background:var(--warm);border-color:var(--warm);color:var(--paper)}
body.pre-crm-page .crm-check-app .btn:not(.existing-cta){background:var(--warm);border-color:var(--warm);color:var(--paper)}
body.pre-crm-page .crm-check-app .btn:not(.existing-cta):hover{background:var(--warm-dark);border-color:var(--warm-dark)}
body.pre-crm-page .crm-check-app .btn.ghost:not(.existing-cta){background:transparent;color:var(--warm-dark);border-color:var(--warm)}
body.pre-crm-page .crm-check-app .btn.ghost:not(.existing-cta):hover{background:var(--warm);color:var(--paper)}
body.pre-crm-page .crm-check-app .btn.existing-cta{background:var(--blue);border-color:var(--blue);color:var(--paper)}
body.pre-crm-page .crm-check-app .btn.existing-cta:hover{background:var(--blue-dark);border-color:var(--blue-dark)}
.btn.warm-soft{background:var(--warm-pale);border-color:rgba(201,124,46,.55);color:var(--warm-dark)}
.btn.warm-soft:hover{background:var(--warm);border-color:var(--warm);color:var(--paper)}
.pre-crm-zone .btn.warm-soft{background:var(--warm-pale);border-color:rgba(201,124,46,.55);color:var(--warm-dark)}
.pre-crm-zone .btn.warm-soft:hover{background:var(--warm);border-color:var(--warm);color:var(--paper)}
.precrm-inline-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:22px}
body.pre-crm-page .hero .btn.warm-soft{background:var(--warm-pale);border-color:rgba(201,124,46,.55);color:var(--warm-dark)}
body.pre-crm-page .hero .btn.warm-soft:hover{background:var(--warm);border-color:var(--warm);color:var(--paper)}

/* Pre-CRM check controls: explicit warm action colour */
body.pre-crm-page .crm-check-hero .hero-actions > .btn:first-child,
body.pre-crm-page #crm-check-app button.crm-next,
body.pre-crm-page #crm-check-app .crm-result .hero-actions > a.btn:not(.existing-cta):first-of-type {
  background:var(--warm) !important;
  border-color:var(--warm) !important;
  color:var(--paper) !important;
}
body.pre-crm-page .crm-check-hero .hero-actions > .btn:first-child:hover,
body.pre-crm-page #crm-check-app button.crm-next:hover,
body.pre-crm-page #crm-check-app .crm-result .hero-actions > a.btn:not(.existing-cta):first-of-type:hover {
  background:var(--warm-dark) !important;
  border-color:var(--warm-dark) !important;
}
body.pre-crm-page #crm-check-app .crm-option {
  border-right-color:rgba(201,124,46,.34);
  border-bottom-color:rgba(201,124,46,.34);
}
body.pre-crm-page #crm-check-app .crm-options {
  border-top-color:rgba(201,124,46,.34);
  border-left-color:rgba(201,124,46,.34);
}
body.pre-crm-page #crm-check-app .crm-option b { color:var(--warm-dark) !important; }
body.pre-crm-page #crm-check-app .crm-option:hover,
body.pre-crm-page #crm-check-app .crm-option:focus-visible {
  background:var(--warm-wash) !important;
  outline-color:var(--warm);
}
/* Only a move into the existing-CRM branch stays blue. */
body.pre-crm-page #crm-check-app .btn.existing-cta {
  background:var(--blue) !important;
  border-color:var(--blue) !important;
  color:var(--paper) !important;
}

/* Persistent pre-CRM route: visible even when returning to the site home */


/* Owner-led service routing */
.service-entry-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}
.service-entry-card{position:relative;display:flex;flex-direction:column;min-height:310px;padding:28px;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--paper);transition:background .15s,transform .15s}
.service-entry-card::before{content:"";position:absolute;left:-1px;right:-1px;top:-1px;height:4px}
.service-entry-card.before::before{background:var(--warm)}
.service-entry-card.existing::before{background:var(--blue)}
.service-entry-card:hover{background:var(--paper-dim);transform:translateY(-2px)}
.service-entry-card>span{font:500 10px var(--mono);letter-spacing:.1em;text-transform:uppercase;margin-bottom:30px}
.service-entry-card.before>span,.service-entry-card.before .service-entry-product b{color:var(--warm-dark)}
.service-entry-card.existing>span,.service-entry-card.existing .service-entry-product b{color:var(--blue)}
.service-entry-card h3{font-size:27px;max-width:18ch;margin-bottom:16px}
.service-entry-card>p{font-size:15px;color:var(--muted);max-width:38ch}
.service-entry-product{display:flex;flex-direction:column;gap:5px;margin-top:auto;padding-top:28px;border-top:1px solid var(--line)}
.service-entry-product strong{font:500 17px var(--serif)}
.service-entry-product b{font:500 11px var(--mono)}
.service-output-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line);border-left:1px solid var(--line)}
.service-output{position:relative;padding:28px;border-right:1px solid var(--line);border-bottom:1px solid var(--line);min-height:270px;display:flex;flex-direction:column}
.service-output::before{content:"";position:absolute;left:-1px;right:-1px;top:-1px;height:3px}
.service-output.before::before{background:var(--warm)}
.service-output.existing::before{background:var(--blue)}
.service-output>span{font:500 10px var(--mono);letter-spacing:.08em;margin-bottom:27px}
.service-output.before>span{color:var(--warm-dark)}
.service-output.existing>span{color:var(--blue)}
.service-output h3{font-size:24px;margin-bottom:15px}
.service-output p{font-size:14px;color:var(--muted);margin-bottom:24px}
.service-output .text-link{margin-top:auto;width:max-content}
.services-final-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:26px}
.services-final .services-warm-btn{background:var(--warm);border-color:var(--warm);color:var(--paper)}
.services-final .services-warm-btn:hover{background:var(--warm-dark);border-color:var(--warm-dark)}
.compact-head{margin-bottom:32px}

/* Desktop density: preserve the spacious system, remove empty vertical drift */
@media(min-width:901px){
  section{padding:70px 0}
  .hero{padding:82px 0 70px}
  .compact-hero{padding:68px 0 52px}
  .situation-hero{padding:76px 0 44px}
  .situation-section{padding:0 0 66px}
  .scenario-detail-section{padding:54px 0}
  .diagnostic-core{padding-top:56px}
  .final-cta{padding:70px 0}
  .section-head{margin-bottom:34px}
  .compact-head{margin-bottom:28px}
  .split-wide,.scenario-detail{gap:62px}
  .situation-card{min-height:315px}
  .problem-card{min-height:245px}
  .system-cards a{min-height:220px}
  .three-big>div{min-height:270px}
  .evidence-card{min-height:330px}
  .method-node{min-height:190px}
  .scope-grid>div,.output-grid>div,.call-steps>div{min-height:180px}
  .example-case{padding:42px 0}
  footer{padding:46px 0 24px}
  .footer-bottom{margin-top:34px}
  .optional-followon .simple-grid{margin-top:0}
  .compact-simple-grid .simple-card{padding:23px 25px}
}
@media(max-width:900px){
  .service-entry-grid,.service-output-grid{grid-template-columns:1fr}
  .service-entry-card,.service-output{min-height:0}
}


/* 2026-09-04 owner-clarity fixes */
/* Equal action baselines in comparison cards */
.route-card{display:flex;flex-direction:column}
.route-card>.btn{margin-top:auto;align-self:flex-start}
.route-card.featured{padding:34px}
.decision-card{display:flex;flex-direction:column}
.decision-card>.btn{margin-top:auto;align-self:flex-start}

/* Services: one axis = the question to answer */
.services-final-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;max-width:980px}
.services-final-actions .btn{display:flex;align-items:center;justify-content:center;text-align:center;min-height:64px;padding:15px 18px;line-height:1.3}
.service-entry-card.before>span{color:var(--warm-dark)}
.service-entry-card.existing>span{color:var(--blue)}

/* About: restore founder photo */
.about-intro{display:flex;gap:22px;align-items:center;max-width:820px;margin-top:28px}
.about-intro .author-photo{width:112px;height:112px;aspect-ratio:1;border-radius:50%;object-fit:cover;filter:none;border:1.5px solid var(--blue);padding:3px;background:var(--paper);flex:0 0 auto}
.about-intro .sub{margin:0}
.three-routes{grid-template-columns:repeat(3,minmax(0,1fr))}
.three-routes .route-card h3{font-size:29px}
.route-card.precrm-route{border-color:rgba(201,124,46,.38);box-shadow:inset 0 4px 0 var(--warm)}
.route-card.precrm-route .route-top span,.route-card.precrm-route .route-top strong{color:var(--warm-dark)}
.route-card .warm-route-btn{background:var(--warm);border-color:var(--warm);color:var(--paper)}
.route-card .warm-route-btn:hover{background:var(--warm-dark);border-color:var(--warm-dark)}

@media(max-width:900px){.three-routes{grid-template-columns:1fr}.services-final-actions{grid-template-columns:1fr}}
@media(max-width:620px){.about-intro{align-items:flex-start}.about-intro .author-photo{width:92px;height:92px}.services-final-actions .btn{min-height:56px}}

/* About page - personal proof without personal-brand styling */
.about-hero{padding-bottom:84px}
.about-hero-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(260px,.55fr);gap:88px;align-items:center}
.about-hero-copy h1{max-width:820px}
.about-hero-copy .sub{max-width:760px}
.about-location{margin-top:26px;font:500 12px var(--mono);letter-spacing:.045em;text-transform:uppercase;color:var(--muted)}
.about-portrait{margin:0;justify-self:end;width:min(100%,330px)}
.about-portrait img{display:block;width:100%;aspect-ratio:1/1;object-fit:cover;object-position:center;border:1px solid var(--line);filter:none;background:var(--paper-dim)}
.about-portrait figcaption{margin-top:12px;font:12px/1.45 var(--mono);color:var(--muted);max-width:30ch}
.about-work-grid{grid-template-columns:repeat(3,1fr)}
.about-wont-grid{display:grid;grid-template-columns:repeat(2,1fr);border-top:1px solid rgba(248,247,242,.25);border-left:1px solid rgba(248,247,242,.25);margin-top:36px}
.about-wont-grid>div{display:grid;grid-template-columns:48px 1fr;gap:20px;align-items:start;padding:30px;border-right:1px solid rgba(248,247,242,.25);border-bottom:1px solid rgba(248,247,242,.25)}
.about-wont-grid span{font:12px var(--mono);color:#B9CBD5;padding-top:4px}
.about-wont-grid p{margin:0;color:var(--paper);font:400 20px/1.45 var(--serif)}
@media(max-width:820px){.about-hero-grid{grid-template-columns:1fr;gap:38px}.about-portrait{justify-self:start;width:min(74vw,320px)}.about-work-grid,.about-wont-grid{grid-template-columns:1fr}}
@media(max-width:620px){.about-hero{padding-bottom:60px}.about-portrait{width:min(82vw,300px)}.about-wont-grid>div{padding:24px;grid-template-columns:38px 1fr}.about-wont-grid p{font-size:18px}}


/* CRM problem intent + diagnostic pages */
.crm-problem-hero h1{max-width:21ch}.crm-check-kicker{max-width:760px;margin-bottom:42px}.crm-check-kicker h2{max-width:19ch;margin:8px 0 16px}.crm-check-kicker p{color:var(--muted);max-width:62ch;font-size:17px}.crm-symptom-map{border-top:1px solid var(--ink);margin-top:12px}.crm-symptom-row{display:grid;grid-template-columns:minmax(210px,.9fr) minmax(280px,1.35fr) minmax(110px,.45fr);gap:28px;align-items:start;padding:21px 0;border-bottom:1px solid var(--line)}.crm-symptom-row>strong{font:500 18px/1.35 var(--serif)}.crm-symptom-row>p{color:var(--muted);font-size:14px}.crm-symptom-row>a{font:500 12px var(--mono);text-decoration:none;border-bottom:1px solid currentColor;justify-self:start;padding-bottom:2px}.crm-symptom-head{padding:12px 0;font:11px var(--mono);text-transform:uppercase;letter-spacing:.07em;color:var(--muted)}.crm-symptom-head span:last-child{text-align:left}.first-check{border-left:2px solid var(--blue);background:var(--paper-dim);padding:18px 22px;margin-top:26px;max-width:66ch}.first-check>span{display:block;font:500 11px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--blue);margin-bottom:8px}.first-check>p{font-size:15px;color:var(--ink-soft)}.first-check-dark{background:rgba(255,255,255,.06);border-left-color:var(--paper)}.first-check-dark>span{color:var(--paper)}.first-check-dark>p{color:#D9E5E9}.crm-diagnostic-tree{border-top:1px solid var(--ink)}.crm-diagnostic-step{display:grid;grid-template-columns:64px minmax(260px,1.3fr) minmax(240px,.8fr);gap:26px;padding:26px 0;border-bottom:1px solid var(--line);align-items:start}.crm-diagnostic-step>span{font:500 12px var(--mono);color:var(--blue);letter-spacing:.08em}.crm-diagnostic-step h3{font-size:23px;margin-bottom:8px}.crm-diagnostic-step>div>p{font-size:14px;color:var(--muted)}.crm-tree-outcome{border-left:1px solid var(--line);padding-left:24px}.crm-tree-outcome strong{display:block;font:500 11px var(--mono);text-transform:uppercase;letter-spacing:.08em;color:var(--blue);margin-bottom:7px}.crm-tree-outcome p{font-size:14px;color:var(--ink-soft)!important}.crm-problem-hero .hero-meta{font:11px var(--mono);letter-spacing:.06em;color:var(--muted)}
@media(max-width:900px){.crm-symptom-row{grid-template-columns:minmax(180px,.8fr) 1.2fr}.crm-symptom-row>a{grid-column:2}.crm-symptom-head span:last-child{display:none}.crm-diagnostic-step{grid-template-columns:48px 1fr}.crm-tree-outcome{grid-column:2;border-left:0;border-top:1px solid var(--line);padding:14px 0 0}}
@media(max-width:620px){.crm-symptom-row,.crm-symptom-row.crm-symptom-head{grid-template-columns:1fr;gap:8px;padding:18px 0}.crm-symptom-head{display:none}.crm-symptom-row>a{grid-column:1;margin-top:4px}.crm-diagnostic-step{grid-template-columns:38px 1fr;gap:14px}.crm-tree-outcome{grid-column:2}.crm-check-kicker{margin-bottom:34px}}
/* Compact alternative route on the homepage: symptoms are secondary to the four change scenarios. */
.symptom-route{padding:38px 0;background:var(--paper-dim)}
.symptom-route-inner{display:grid;grid-template-columns:minmax(210px,.55fr) minmax(0,1.45fr);gap:42px;align-items:center}
.symptom-route .eyebrow{margin:0;max-width:24ch}
.symptom-route-links{display:grid;grid-template-columns:repeat(4,1fr);border-left:1px solid var(--line);border-top:1px solid var(--line)}
.symptom-route-links a{min-height:82px;padding:18px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-right:1px solid var(--line);border-bottom:1px solid var(--line);text-decoration:none;font:500 14px/1.35 var(--serif);background:var(--paper)}
.symptom-route-links a:hover{background:var(--blue-pale)}
.symptom-route-links b{font:500 13px var(--mono);color:var(--blue)}
@media(max-width:900px){.symptom-route-inner{grid-template-columns:1fr;gap:20px}.symptom-route .eyebrow{max-width:none}.symptom-route-links{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.symptom-route{padding:30px 0}.symptom-route-links{grid-template-columns:1fr}.symptom-route-links a{min-height:64px}}


/* CRM problem diagnostic hub - 2026-09-06 */
.diagnostic-label{display:block;font:500 11px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--blue);margin:2px 0 12px}.on-ink .diagnostic-label{color:var(--paper)}
.dont-change{border-left:2px solid var(--ink-soft);padding:15px 22px;margin-top:12px;max-width:66ch}.dont-change>span{display:block;font:500 11px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-soft);margin-bottom:8px}.dont-change>p{font-size:15px;color:var(--muted)}
.dont-change-dark{border-left-color:#B9C9CE;background:rgba(255,255,255,.025)}.dont-change-dark>span{color:#E5ECEE}.dont-change-dark>p{color:#D9E5E9}
.crm-route-section .section-head{margin-bottom:30px}.crm-route-grid{align-items:stretch}.crm-route-grid .metric-card{min-height:245px}.crm-route-grid .metric-card span{font-size:15px;line-height:1.5}.route-note{margin-top:26px;max-width:76ch;color:var(--muted);font-size:14px}.route-note a{color:var(--blue-dark)}
.crm-symptom-row{grid-template-columns:minmax(210px,.9fr) minmax(280px,1.2fr) minmax(190px,.7fr)}
@media(max-width:900px){.crm-route-grid{grid-template-columns:1fr 1fr}.crm-symptom-row{grid-template-columns:minmax(180px,.8fr) 1.2fr}.crm-symptom-row>a{grid-column:2}}
@media(max-width:620px){.crm-route-grid{grid-template-columns:1fr}.diagnostic-label{margin-top:0}.dont-change{padding:14px 18px}}

/* 2026-09-07: owner/reporting entry on homepage */
.home-owner-hero{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(310px,.65fr);gap:72px;align-items:end}
.situation-hero .home-owner-copy h1{max-width:20ch}
.home-owner-copy .sub{max-width:69ch;margin-bottom:0}
.management-signal-panel{border-top:2px solid var(--blue);border-bottom:1px solid var(--line);padding:22px 0 18px;align-self:center}
.management-signal-panel .signal-label{display:block;font:500 10px var(--mono);letter-spacing:.08em;text-transform:uppercase;color:var(--blue);margin-bottom:14px}
.signal-row{display:grid;grid-template-columns:90px 1fr;gap:16px;padding:10px 0;border-top:1px solid var(--line)}
.signal-row span{font:11px var(--mono);color:var(--muted)}
.signal-row strong{font:500 15px var(--serif);color:var(--ink)}
.management-signal-panel p{font:500 16px var(--serif);margin:17px 0 0;color:var(--blue-dark)}
.home-symptom-first{border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.home-changed-route{padding-top:64px}
.compact-route-intro{display:flex;justify-content:space-between;gap:30px;align-items:end;margin-bottom:24px}
.compact-route-intro .eyebrow{margin:0}
.compact-route-intro p{margin:0;color:var(--muted);font-size:14px}
@media(max-width:900px){.home-owner-hero{grid-template-columns:1fr;gap:34px}.management-signal-panel{max-width:560px}.compact-route-intro{display:block}.compact-route-intro p{margin-top:10px}}
@media(max-width:620px){.situation-hero .home-owner-copy h1{max-width:none}.home-changed-route{padding-top:46px}.signal-row{grid-template-columns:80px 1fr}}


/* 2026-09-07: minimal owner entry + evidence-first framing */
.minimal-owner-hero{padding:88px 0 72px}
.minimal-owner-hero h1{max-width:17ch;margin-bottom:18px}
.minimal-owner-hero>.wrap>.sub{max-width:48ch;margin-bottom:34px}
.owner-entry-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-top:1px solid var(--ink);border-left:1px solid var(--line);margin-top:8px}
.owner-entry-card{min-height:258px;padding:28px 30px;display:flex;flex-direction:column;text-decoration:none;border-right:1px solid var(--line);border-bottom:1px solid var(--line);background:var(--paper);transition:background .15s,transform .15s}
.owner-entry-card:hover{background:var(--paper-dim);transform:translateY(-2px)}
.owner-entry-card>span{font:11px var(--mono);color:var(--blue);margin-bottom:38px}
.owner-entry-card h2{font-size:clamp(28px,3.3vw,40px);max-width:17ch;margin-bottom:16px}
.owner-entry-card p{color:var(--muted);max-width:55ch;font-size:15px;margin-bottom:22px}
.owner-entry-card b{font:500 12px var(--mono);color:var(--blue);margin-top:auto}
.owner-evidence-note{max-width:78ch;margin-top:22px;color:var(--muted);font-size:14px}
.owner-evidence-note strong{color:var(--ink-soft)}
.route-copy{color:var(--muted);font-size:14px;margin-top:6px;max-width:28ch}
.home-symptom-first .symptom-route-inner>div:first-child .eyebrow{margin-bottom:0}
.home-changed-route .compact-route-intro{display:block}
.home-changed-route .compact-route-intro .eyebrow{margin-bottom:6px}
.home-changed-route .compact-route-intro p{margin:0;color:var(--muted);font-size:14px}
@media(max-width:760px){.minimal-owner-hero{padding:68px 0 56px}.owner-entry-grid{grid-template-columns:1fr}.owner-entry-card{min-height:225px}.owner-entry-card>span{margin-bottom:26px}}
@media(max-width:620px){.minimal-owner-hero h1{max-width:none}.minimal-owner-hero>.wrap>.sub{font-size:17px}.owner-entry-card{padding:24px}.owner-entry-card h2{font-size:29px}}

/* 2026-09-16 research-led visual system
   Familiar structure, lower visual noise, stronger hierarchy and reading comfort. */
:root{
  --ink:#17211F;
  --ink-soft:#31423E;
  --paper:#FFFFFF;
  --paper-dim:#F2F7F5;
  --blue:#146B60;
  --blue-dark:#0D4F48;
  --blue-pale:#DCEEEA;
  --warm:#BA4B33;
  --warm-dark:#873523;
  --warm-pale:#F8DDD5;
  --warm-wash:#FFF6F2;
  --line:rgba(23,33,31,.15);
  --muted:#596864;
}
html{background:var(--paper)}
body{background:var(--paper);font-size:17px;line-height:1.62}
.wrap{width:min(1180px,calc(100% - 64px))}
p,li,dd,figcaption{ text-wrap:pretty; orphans:2; widows:2; }
h1,h2,h3,.sub,.hero-line,.route-question,.crm-thought-copy,.about-wont-grid p{ text-wrap:balance; hyphens:none; }
h1,h2,h3{letter-spacing:-.032em}
h1{font-size:clamp(46px,5.65vw,74px);line-height:1.02}
h2{font-size:clamp(31px,3.5vw,46px);line-height:1.08}
h3{line-height:1.2}
.prose{max-width:61ch;font-size:17.5px;line-height:1.68}
.sub{font-size:19px;line-height:1.58;color:var(--ink-soft)}
.muted{color:var(--muted)}

/* Navigation: recognisable, quiet, high-contrast. */
header.site{background:rgba(255,255,255,.965);border-bottom:1px solid var(--line);box-shadow:0 1px 0 rgba(255,255,255,.7)}
.nav-shell{min-height:76px}
.logo{font-size:15px;letter-spacing:.045em}
.logo span{color:var(--blue)}
.navlinks{gap:28px}
.navlinks a,.nav-cta{font-size:11.5px;letter-spacing:.055em}
.navlinks a{color:#51605C}
.nav-cta{padding:10px 15px;border-width:1.5px}

/* Buttons remain square and obvious. No decorative UI chrome. */
.btn{min-height:48px;padding:13px 20px;display:inline-flex;align-items:center;justify-content:center;line-height:1.25}
.text-link,.section-link a{line-height:1.45;text-underline-offset:4px;text-decoration-thickness:1px}

/* Cleaner section rhythm: white first, tinted sections only when they organise meaning. */
section{padding:82px 0}
.section-rule{border-top:1px solid var(--line)}
.paper-dim{background:var(--paper-dim)}
.blue-band,section.on-ink{background:var(--blue-dark)}
.systems-strip{background:#173D38}
.final-cta{background:var(--blue-dark);padding:82px 0}
.final-cta p{color:#E3EEEB}
.eyebrow{font-size:11px;letter-spacing:.13em;color:var(--blue);margin-bottom:16px}
.eyebrow.light,.eyebrow.on-ink{color:#DCEEEA}
.section-head{gap:64px;margin-bottom:38px}
.section-head>p{font-size:16px;line-height:1.62}

/* Hero: give the proposition more air than the interface around it. */
.hero{padding:94px 0 82px}
.compact-hero{padding:78px 0 60px}
.minimal-owner-hero{padding:94px 0 74px}
.minimal-owner-hero h1{max-width:15.5ch;margin-bottom:22px}
.minimal-owner-hero>.wrap>.sub{max-width:51ch;margin-bottom:40px}
.owner-evidence-note{max-width:72ch;margin-top:20px;font-size:13.5px;line-height:1.62}

/* Homepage entry choices: two editorial propositions, not two dashboard tiles. */
.owner-entry-grid{gap:22px;border:0;margin-top:10px}
.owner-entry-card{min-height:245px;padding:28px 28px 26px;border:0;border-top:3px solid var(--blue);background:var(--paper-dim);transition:background .15s,border-color .15s}
.owner-entry-card:nth-child(2){border-top-color:var(--warm)}
.owner-entry-card:hover{background:#EAF3F0;transform:none}
.owner-entry-card:nth-child(2):hover{background:var(--warm-wash)}
.owner-entry-card>span{font-size:10.5px;letter-spacing:.07em;margin-bottom:32px}
.owner-entry-card:nth-child(2)>span,.owner-entry-card:nth-child(2)>b{color:var(--warm-dark)}
.owner-entry-card h2{font-size:clamp(29px,3vw,39px);line-height:1.08;max-width:18ch}
.owner-entry-card p{font-size:15.5px;line-height:1.58;color:#50605C}

/* Symptom route: preserve findability without making a wall of cards. */
.symptom-route{background:var(--paper);padding:34px 0}
.home-symptom-first{border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.symptom-route-inner{gap:52px}
.symptom-route-links{border:0;gap:0 20px}
.symptom-route-links a{min-height:74px;padding:15px 0;border:0;border-top:1px solid var(--line);background:transparent;font-size:15px}
.symptom-route-links a:hover{background:transparent;color:var(--blue-dark)}
.symptom-route-links b{font-size:12px}

/* Repeated grids become editorial columns. The content, not the box, is the object. */
.problem-grid,.problem-grid.large,.system-cards{border:0;gap:0 24px}
.problem-card{min-height:245px;padding:25px 4px 28px;border:0;border-top:2px solid var(--line);background:transparent;transition:border-color .15s,color .15s}
.problem-card:hover{background:transparent;transform:none;border-top-color:var(--blue)}
.problem-card>span{margin-bottom:26px}
.problem-card h3{font-size:24px;max-width:18ch}
.problem-card p{font-size:15.5px;line-height:1.58}
.system-cards a{min-height:215px;padding:25px 4px 28px;border:0;border-top:2px solid var(--line);background:transparent}
.system-cards a:hover{background:transparent;border-top-color:var(--blue)}
.system-cards strong{font-size:26px}

/* Evidence needs stronger hierarchy than ordinary navigation cards. */
.evidence-grid{gap:24px}
.evidence-card{min-height:330px;padding:28px 24px 26px;border:0;border-top:3px solid var(--blue);background:var(--paper-dim)}
.evidence-card:nth-child(2){border-top-color:var(--warm)}
.evidence-card:nth-child(3){border-top-color:#6E7C46}
.evidence-card h3{font-size:25px;line-height:1.18}
.evidence-card p{font-size:15.5px;line-height:1.58;color:#53625E}
.missing-link{font-size:10.5px;border-top:1px solid var(--line)}

/* Situation and service cards: separators instead of boxed dashboard styling. */
.situation-grid,.service-entry-grid,.service-output-grid{border:0;gap:0 20px}
.situation-card,.service-entry-card,.service-output{border:0;border-top:2px solid var(--line);background:transparent;padding:26px 4px 28px}
.situation-card:hover,.service-entry-card:hover{background:transparent;transform:none;border-top-color:var(--blue)}
.situation-card{min-height:300px}
.service-entry-card,.service-output{min-height:285px}
.service-entry-card::before,.service-output::before{height:3px;left:0;right:0;top:-2px}
.situation-top{margin-bottom:26px}

/* Product comparisons stay boxed because the boundary matters. */
.route-grid,.decision-grid{gap:24px}
.route-card,.decision-card{border:1px solid rgba(23,33,31,.18);background:var(--paper);box-shadow:none}
.route-card.featured,.featured-decision{box-shadow:10px 10px 0 var(--blue-pale)}
.route-card{padding:32px}
.decision-card{padding:32px}
.route-card h2,.route-card h3,.decision-card h2,.decision-card h3{line-height:1.12}
.route-question{font-size:18px}

/* Small chips should read as metadata, not buttons. */
.outcome-row span,.diagnostic-line span,.trace-mini span{background:transparent;border-color:rgba(23,33,31,.18)}

/* About: retain proof, remove personal-brand gloss. */
.about-portrait img{border:0;background:var(--paper-dim)}
.about-portrait figcaption{font-size:11.5px}
.about-wont-grid{border-color:rgba(255,255,255,.22)}
.about-wont-grid>div{border-color:rgba(255,255,255,.22)}

/* Pre-CRM remains a separate stage, but uses a clean coral signal rather than beige wash. */
.pre-crm-zone{background:linear-gradient(90deg,var(--warm-wash),#FFFFFF 76%);border-top-color:rgba(186,75,51,.25)}
body.pre-crm-page .nav-cta{background:var(--warm-wash)}
.home-precrm-link{background:var(--warm-wash);border-color:rgba(186,75,51,.4)}
.warm-band{background:var(--warm-dark)}

/* Forms/checks: clear focus and generous targets. */
button,input,select,textarea{font:inherit}
.crm-option{min-height:88px}
.crm-option:focus-visible,.btn:focus-visible,.nav-cta:focus-visible,.text-link:focus-visible,a:focus-visible{outline:3px solid rgba(20,107,96,.38);outline-offset:3px}

/* Footer is quieter than the call to action above it. */
footer{background:#F7FAF9}

/* Prevent ugly line endings. Modern browsers use balanced headings and pretty paragraph wraps. */
.hero-actions,.precrm-inline-actions,.services-final-actions{row-gap:12px}
.text-link,.section-link a,.home-precrm-link{max-width:100%}

@media(min-width:901px){
  section{padding:76px 0}
  .hero{padding:88px 0 76px}
  .compact-hero{padding:72px 0 56px}
  .minimal-owner-hero{padding:90px 0 72px}
  .scenario-detail-section{padding:58px 0}
  .final-cta{padding:78px 0}
  .split-wide,.scenario-detail{gap:72px}
}
@media(max-width:900px){
  .wrap{width:min(100% - 40px,1180px)}
  .navlinks{background:#FFFFFF}
  .owner-entry-grid{gap:18px}
  .problem-grid,.problem-grid.large,.system-cards,.situation-grid,.service-entry-grid,.service-output-grid{gap:0 18px}
}
@media(max-width:620px){
  .wrap{width:min(100% - 28px,1180px)}
  body{font-size:16.5px}
  h1{font-size:clamp(39px,11.5vw,50px);line-height:1.02}
  h2{font-size:30px}
  .sub{font-size:17.5px}
  .prose{font-size:16.5px}
  .hero,.compact-hero,.minimal-owner-hero{padding:62px 0 52px}
  section{padding:60px 0}
  .owner-entry-grid,.problem-grid,.problem-grid.large,.system-cards,.situation-grid,.service-entry-grid,.service-output-grid{gap:0}
  .owner-entry-card{min-height:0;padding:24px 20px 25px}
  .owner-entry-card h2{font-size:29px}
  .problem-card,.system-cards a,.situation-card,.service-entry-card,.service-output{padding-left:0;padding-right:0;min-height:0}
  .evidence-card{min-height:0;padding:24px 20px}
  .route-card,.route-card.featured,.decision-card{padding:24px}
  .featured-decision,.route-card.featured{box-shadow:6px 6px 0 var(--blue-pale)}
  .final-cta{padding:62px 0}
  .btn{min-height:50px}
}

/* Typographic housekeeping: separators should never become orphan glyphs. */
.eyebrow,.about-location,.hero-meta,.route-top{ text-wrap:balance; }
.footer-bottom>span:last-child{display:flex;flex-wrap:wrap;align-items:center;gap:8px 16px}
.footer-bottom>span:last-child a,.footer-bottom>span:last-child button{white-space:nowrap}
@media(max-width:620px){.footer-bottom>span:last-child{gap:8px 14px}}


/* 2026-09-22 website-first intake v2 */
.website-first-hero-actions{display:flex;align-items:center;gap:22px;flex-wrap:wrap;margin:0 0 34px}
.website-check-section{background:var(--paper-dim);border-top:1px solid var(--line)}
.website-check-grid{display:grid;grid-template-columns:minmax(0,.88fr) minmax(440px,1.12fr);gap:72px;align-items:start}
.website-check-copy h2{max-width:12ch}
.website-check-copy>p{max-width:56ch;color:var(--ink-soft)}
.website-response-promise{margin-top:22px;padding:15px 17px;border-left:3px solid var(--blue);background:rgba(221,232,238,.58);font-size:15px}
.website-check-outcomes{margin:30px 0 20px;border-top:1px solid var(--line)}
.website-check-outcomes p{margin:0;padding:15px 0;border-bottom:1px solid var(--line);font-size:15.5px;line-height:1.58}
.website-check-outcomes strong{color:var(--ink)}
.website-check-form{display:grid;grid-template-columns:1fr 1fr;gap:20px 22px;background:var(--paper);border:1px solid rgba(31,43,46,.24);border-top:4px solid var(--blue);padding:34px 36px 36px;box-shadow:12px 12px 0 rgba(221,232,238,.75)}
.website-form-head{padding-bottom:22px;margin-bottom:2px;border-bottom:1px solid var(--line)}
.website-form-head span{display:block;margin-bottom:10px;font:500 11px var(--mono);letter-spacing:.1em;text-transform:uppercase;color:var(--blue)}
.website-form-head h3{font-size:30px;margin-bottom:8px}
.website-form-head p{font-size:14px;line-height:1.5;color:var(--muted);max-width:48ch}
.website-form-field{display:grid;gap:8px;align-content:start}
.website-form-wide{grid-column:1/-1}
.website-form-field label{font:500 12px var(--mono);letter-spacing:.02em;color:var(--ink)}
.website-form-field input,.website-form-field textarea{width:100%;border:1px solid rgba(31,43,46,.28);background:#fff;color:var(--ink);padding:14px 15px;border-radius:0;min-height:52px;font:400 16px var(--sans)}
.website-form-field input:hover,.website-form-field textarea:hover{border-color:rgba(43,92,122,.6)}
.website-form-field textarea{min-height:104px;resize:vertical;line-height:1.5}
.website-form-field input:focus,.website-form-field textarea:focus{outline:3px solid rgba(43,92,122,.18);outline-offset:1px;border-color:var(--blue)}
.website-form-field input::placeholder,.website-form-field textarea::placeholder{color:#7B8587;opacity:1}
.optional-text{font-weight:400;color:var(--muted);font-size:11px}
.website-form-submit{display:grid;grid-template-columns:auto 1fr;gap:18px 22px;align-items:center;padding-top:6px}
.website-form-submit .btn{min-width:170px;text-align:center;cursor:pointer}
.website-form-submit .form-reassurance{margin:0;max-width:420px;font-size:13.5px;line-height:1.5;color:var(--muted)}
.website-form-submit .form-reassurance strong{color:var(--ink-soft)}
.website-secondary-call{border-top:0}
@media(max-width:900px){.website-check-grid{grid-template-columns:1fr;gap:42px}.website-check-form{max-width:820px;box-shadow:8px 8px 0 rgba(221,232,238,.75)}}
@media(max-width:620px){.website-first-hero-actions{align-items:flex-start;flex-direction:column;gap:14px}.website-check-form{grid-template-columns:1fr;padding:26px 22px 28px;box-shadow:5px 5px 0 rgba(221,232,238,.75)}.website-form-wide{grid-column:auto}.website-form-submit{grid-template-columns:1fr;gap:12px}.website-form-submit .btn{width:100%}.website-form-head h3{font-size:27px}}

/* Business identity/address disclosure */
.business-address-block{display:block;margin-top:14px;max-width:100%}
.business-address-label{display:block;font:11px var(--mono);text-transform:uppercase;letter-spacing:.045em;color:var(--muted);margin-bottom:4px}
.business-address-img{display:block;width:min(100%,255px);height:auto;object-fit:contain;object-position:left;image-rendering:auto}
.footer-grid .business-address-block{gap:0}
.legal-address{margin:20px 0 28px;padding:18px;border:1px solid var(--line);width:fit-content;max-width:100%}
.legal-address .business-address-img{width:min(100%,365px)}
.legal-address p{margin:0 0 8px}
.legal-address .address-accessibility{font-size:13px;color:var(--muted);margin-top:10px;max-width:48ch}


/* 2026-10: practical decision pages and buyer navigation */
.purchase-hero{padding:94px 0 72px}.purchase-hero h1{max-width:19ch;font-size:clamp(39px,5.5vw,66px)}
.purchase-hero .sub{max-width:67ch}.purchase-hero .hero-meta{max-width:72ch}
.decision-path-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:32px;border-top:1px solid var(--line);border-left:1px solid var(--line)}
.decision-path-grid.two-up{grid-template-columns:repeat(2,minmax(0,1fr))}
.decision-path{min-width:0;display:flex;flex-direction:column;gap:14px;padding:30px;border-right:1px solid var(--line);border-bottom:1px solid var(--line);text-decoration:none}
a.decision-path:hover{background:var(--paper-dim)}
.decision-path>span,.review-check-grid article>span{font:500 11px var(--mono);letter-spacing:.05em;text-transform:uppercase;color:var(--blue)}
.decision-path h3{font-size:clamp(22px,2.5vw,28px);max-width:21ch}
.decision-path p{font-size:15px;line-height:1.55;color:var(--ink-soft)}
.decision-path b{font:500 12px var(--mono);color:var(--blue);margin-top:auto;padding-top:12px}
.review-check-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:32px}
.review-check-grid article{padding:26px;border:1px solid var(--line);display:flex;flex-direction:column;gap:16px;min-width:0}
.review-check-grid article h3{font-size:23px;line-height:1.18;max-width:22ch}
.review-check-grid article p{font-size:15px;color:var(--ink-soft);line-height:1.55}
.review-check-grid article a{margin-top:auto;align-self:flex-start}
.decision-answer{padding:48px 0}.answer-box{border-left:4px solid var(--blue);padding:28px 34px;background:var(--blue-pale);max-width:940px}
.answer-box p{font-size:19px;line-height:1.6}.answer-box .eyebrow{margin-bottom:10px}
.responsibility-table-scroll{overflow-x:auto;margin:30px 0 16px;max-width:100%}.responsibility-table{width:100%;border-collapse:collapse;min-width:620px;font-size:15px}
.responsibility-table th,.responsibility-table td{padding:17px 16px;text-align:left;vertical-align:top;border-bottom:1px solid var(--line)}
.responsibility-table th{font:500 12px var(--mono);color:var(--blue);background:rgba(43,92,122,.07)}
.responsibility-table tbody tr:hover{background:rgba(43,92,122,.03)}
.readable-intro{font-size:18px;line-height:1.6;max-width:70ch;margin-top:18px}
.article-list{padding-left:20px;margin:22px 0;max-width:65ch}.article-list li{margin-bottom:12px;font-size:16px;line-height:1.6}
.article-list.numbered{padding-left:26px}.note-text{font-size:14px;max-width:90ch;color:var(--muted);margin:18px 0}
.constraint-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:32px 0 16px}
.constraint-strip>div{padding:24px;background:var(--paper);border:1px solid var(--line);display:flex;flex-direction:column;gap:8px}
.constraint-strip span{font:500 11px var(--mono);color:var(--blue)}.constraint-strip strong{font:500 42px var(--serif)}.constraint-strip small{font:13px var(--sans);color:var(--muted)}
.author-byline{font:12px var(--mono);color:var(--muted);margin-top:-12px;margin-bottom:20px}.author-byline a{text-decoration:underline;text-underline-offset:3px}
.site-crosslinks .review-check-grid{margin-top:26px}.new-offer-route .btn{margin-top:20px}.new-offer-route .split-wide{margin-top:26px}
.purchase-intro .section-head{margin-bottom:20px}
.website-check-form textarea{max-width:100%}
@media(max-width:1000px){.nav-shell{gap:14px}.navlinks{gap:14px}.navlinks a,.nav-cta{font-size:11px}}
@media(max-width:900px){.decision-path-grid,.review-check-grid{grid-template-columns:1fr 1fr}.decision-path-grid.two-up{grid-template-columns:1fr 1fr}}
@media(max-width:680px){.purchase-hero{padding:66px 0 58px}.purchase-hero h1{font-size:clamp(36px,10vw,50px)}.decision-path-grid,.review-check-grid,.decision-path-grid.two-up,.constraint-strip{grid-template-columns:1fr}.decision-path{padding:23px}.review-check-grid article{padding:22px}.answer-box{padding:22px}.answer-box p{font-size:17px}.decision-answer{padding:30px 0}.author-byline{margin-top:0}}
@media print{header.site,footer,.cookie-banner,.website-check-section,button,.hero-actions{display:none!important}body{background:white;color:black}.answer-box{background:white!important}.responsibility-table{min-width:0}section{padding:22px 0!important}}

/* Navigation switches before six links can collide with the action link. */
@media(max-width:1100px){
 .navlinks{position:absolute;left:0;right:0;top:72px;background:var(--paper);border-bottom:1px solid var(--line);padding:18px;display:none;flex-direction:column;gap:16px;margin:0;z-index:60}
 .navlinks.is-open{display:flex}
 .menu-toggle{display:block;margin-left:auto}
 .nav-cta{display:none}
}

/* Legal disclosure: readable by assistive technology without prominent placement. */
.legal-body address.business-postal-address {
  font-style: normal;
  line-height: 1.7;
  margin: 0 0 1.5rem;
}

/* 2026-10-25: personal credibility and LinkedIn-first enquiries */
.identity-strip{display:flex;align-items:center;gap:18px;padding:20px 0;margin-top:24px;border-top:1px solid rgba(43,92,122,.20);max-width:790px}
.identity-strip img,.linkedin-contact-panel img{object-fit:cover;border-radius:50%;flex-shrink:0}
.identity-strip p{font-size:14px;line-height:1.55;margin:6px 0;color:var(--muted,#54656a)}
.linkedin-contact-panel{background:#fff;padding:28px;border:1px solid rgba(43,92,122,.22);align-self:center}
.linkedin-contact-panel h3{margin-top:10px}.linkedin-contact-panel p{line-height:1.6}
@media(max-width:620px){.identity-strip{align-items:flex-start}.identity-strip img{width:64px;height:64px}.linkedin-contact-panel{padding:20px}}

/* 2026-10-25 content audit: short decision matrix for non-technical SME owners */
.decision-summary{padding-top:32px;padding-bottom:18px}
.decision-summary h2{font-size:clamp(1.35rem,2vw,1.75rem);margin-bottom:15px}
.decision-summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.decision-summary-grid a{display:flex;flex-direction:column;gap:7px;border:1px solid var(--line,#d8dfe4);border-radius:10px;padding:17px 18px;color:inherit;text-decoration:none;background:#fff}
.decision-summary-grid a:hover,.decision-summary-grid a:focus-visible{border-color:#2b5c7a;box-shadow:0 1px 9px #214c641a}
.decision-summary-grid a strong{font-size:1.02rem;font-weight:600}
.decision-summary-grid a span{font-size:.9rem;color:#526374;line-height:1.4}
.decision-summary .micro{margin-top:15px}
@media(max-width:620px){.decision-summary-grid{grid-template-columns:minmax(0,1fr)}.decision-summary{padding-top:25px}}

.four-routes{grid-template-columns:repeat(2,minmax(0,1fr))}
.four-routes .route-card h3{font-size:clamp(1.3rem,2.2vw,1.8rem)}
@media(max-width:900px){.four-routes{grid-template-columns:1fr}}

/* Commercial content editorial refinements · 2026-10-25 */
.editorial-narrow{max-width:790px;margin-left:auto;margin-right:auto;}
.editorial-narrow h2{margin:0 0 1rem;line-height:1.25;}
.editorial-narrow p{line-height:1.75;max-width:75ch;margin:0 0 1.15rem;}
.editorial-narrow .audit-points{padding:0 0 .4rem 1.25rem;border-left:2px solid var(--line,#d4dadb);}
.reading-intro{font-size:1.14rem;line-height:1.65;}
.author-byline{display:flex;align-items:center;gap:1.4rem;max-width:940px;}
.author-byline img{width:92px;height:92px;object-fit:cover;border-radius:50%;flex-shrink:0;}
.editorial-author-strip .author-byline img{width:76px;height:76px;}
.author-byline h2{margin:.25rem 0 .5rem;}
.author-byline p{margin:.35rem 0 .65rem;line-height:1.55;}
.related-inline{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1rem;margin-top:1.2rem;}
.related-inline a{display:flex;flex-direction:column;gap:.6rem;padding:1.1rem;border:1px solid #d3dcdf;border-radius:12px;text-decoration:none;color:inherit;}
.related-inline a span{font-size:.92rem;line-height:1.4;}
.customer-growth-home .review-check-grid article{height:100%;}
@media(max-width:680px){.author-byline{align-items:flex-start;gap:.9rem}.author-byline img{width:64px;height:64px}.editorial-narrow{padding-left:0;padding-right:0}.reading-intro{font-size:1.04rem}}

/* Legal clarity and keyboard access; 2026-10-25 */
.skip-link {position:absolute;left:12px;top:-80px;z-index:99999;padding:10px 14px;border:2px solid #111;background:#fff;color:#111;font-weight:600;}
.skip-link:focus {top:10px;}
.price-tax-notice {font-size:12px;line-height:1.6;max-width:1120px;margin:24px auto 16px;opacity:.84;}
.price-tax-inline {font-size:13px;line-height:1.45;margin-top:10px;opacity:.86;}
.scenario-source-note {display:block;font-size:12px;line-height:1.4;opacity:.8;margin:4px 0 10px;}
button:focus-visible,a:focus-visible {outline:3px solid #cc8b2d;outline-offset:3px;}
@media (max-width:600px){.price-tax-notice{padding-left:18px;padding-right:18px;}}


/* Reader-first UX pass, October 2026 */
/* About introduces the analyst and prior work instead of a large visual portrait. */
.about-hero{padding:64px 0 48px}
.about-hero-grid{display:block;max-width:980px}
.about-hero-copy{max-width:880px}
.about-hero-copy h1{max-width:16ch}
.about-hero-copy .sub{max-width:720px}
.about-hero .identity-strip{max-width:760px;margin-top:30px;padding-top:20px}
.about-hero .identity-strip img{width:64px;height:64px;aspect-ratio:1;object-fit:cover}
.about-contact{background:var(--paper-dim);padding:58px 0 66px}
.about-contact-inner{max-width:1160px}
.about-contact h2{font-size:clamp(30px,3.4vw,44px);margin-bottom:10px}
.about-contact p{max-width:64ch;color:var(--ink-soft);margin-bottom:14px}
.about-contact .email-link{font-size:clamp(18px,2.3vw,25px);font-weight:600;color:var(--blue);text-decoration-thickness:1px;text-underline-offset:5px;overflow-wrap:anywhere}
.about-contact .about-contact-alt{font-size:14px;margin-top:18px}
.about-contact a:focus-visible,.footer-email a:focus-visible{outline:2px solid var(--blue);outline-offset:4px}
.footer-brand .footer-email{margin-top:13px;font-size:13px;line-height:1.6}
.footer-email a{color:var(--blue);text-decoration:underline;text-underline-offset:3px;overflow-wrap:anywhere}
.navlinks a[aria-current="page"]{color:var(--ink);text-decoration:underline;text-decoration-color:var(--blue);text-decoration-thickness:2px;text-underline-offset:6px}
.article-jump-nav{background:var(--paper-dim);border-block:1px solid var(--line);padding:16px 0}
.article-jump-nav>.wrap{display:flex;align-items:center;gap:10px 18px;flex-wrap:wrap}
.article-jump-nav strong{font-size:13px;line-height:1.5;font-weight:600}
.article-jump-nav a{color:var(--blue);font-size:13px;text-decoration:underline;text-underline-offset:3px}
.article-jump-nav a:hover{color:var(--blue-dark)}
section[id]{scroll-margin-top:88px}
@media(max-width:620px){
  .about-hero{padding:48px 0 36px}
  .about-hero .identity-strip{align-items:flex-start;gap:13px}
  .about-hero .identity-strip img{width:56px;height:56px}
  .about-contact{padding:40px 0 45px}
  .article-jump-nav>.wrap{gap:8px 14px}
}


/* 2026-10-25: quieter, reader-first Unsnag homepage. */
.home-main section{padding:0}
.home-main .eyebrow{margin-bottom:20px}
.home-lead{padding:102px 0 94px!important}
.home-lead-grid{display:grid;grid-template-columns:minmax(0,1.14fr) minmax(0,.86fr);gap:94px;align-items:start}
.home-lead-copy h1{font-size:clamp(46px,4.45vw,61px);line-height:1.105;max-width:17ch;margin:0 0 27px;letter-spacing:-.035em}
.home-lead-deck{font-size:18px;line-height:1.65;max-width:54ch;color:var(--ink-soft);margin:0 0 30px}
.home-lead-byline{font:12px/1.7 var(--mono);color:var(--muted);margin:0}
.home-lead-byline a{color:var(--blue);text-underline-offset:3px}
.home-route{padding:23px 0 4px 30px;border-left:2px solid var(--blue);background:transparent}
.home-route-kicker{display:block;font:11px var(--mono);text-transform:uppercase;letter-spacing:.10em;color:var(--blue);margin-bottom:14px}
.home-route h2{font-size:clamp(24px,2.25vw,31px);max-width:21ch;line-height:1.17;margin:0 0 24px}
.home-route-list{border-top:1px solid var(--line)}
.home-route-list a{display:grid;grid-template-columns:25px minmax(0,1fr) 18px;align-items:start;gap:12px;padding:19px 3px 21px 0;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink)}
.home-route-list a:hover .home-route-text strong,.home-route-list a:focus-visible .home-route-text strong{color:var(--blue)}
.home-route-no{font:11px var(--mono);color:var(--blue);padding-top:5px}
.home-route-text strong{display:block;font:500 18px/1.3 var(--serif);margin:0 0 7px}
.home-route-text small{display:block;font:14px/1.5 var(--sans);color:var(--muted)}
.home-route-arrow{font:16px var(--mono);color:var(--blue)}
.home-editorial{border-top:1px solid var(--line);padding:76px 0 83px!important;background:var(--paper)}
.home-section-heading{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.8fr);column-gap:58px;align-items:end;margin-bottom:34px}
.home-section-heading>.eyebrow{grid-column:1/-1;margin-bottom:14px}
.home-section-heading h2{font-size:clamp(30px,3vw,40px);line-height:1.14;max-width:22ch}
.home-section-heading p{font-size:16px;line-height:1.6;color:var(--muted);max-width:55ch}
.home-reading-list{border-top:1px solid var(--ink)}
.home-reading-list a{display:grid;grid-template-columns:minmax(145px,.35fr) minmax(0,1.4fr) 26px;gap:28px;align-items:start;text-decoration:none;padding:25px 0 27px;border-bottom:1px solid var(--line);color:var(--ink)}
.home-reading-list a:hover .home-reading-copy strong,.home-reading-list a:focus-visible .home-reading-copy strong{color:var(--blue)}
.home-reading-topic{font:11px/1.5 var(--mono);color:var(--blue);padding-top:6px}
.home-reading-copy strong{display:block;font:500 clamp(23px,2.3vw,30px)/1.15 var(--serif);margin:0 0 8px}
.home-reading-copy small{display:block;font:15px/1.6 var(--sans);color:var(--muted);max-width:64ch}
.home-reading-arrow{font:20px var(--mono);color:var(--blue)}
.home-more-reading{margin:23px 0 0}
.home-scope{background:var(--paper-dim);padding:87px 0 89px!important}
.home-scope-grid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);gap:96px}
.home-scope-intro h2{font-size:clamp(32px,3.3vw,44px);max-width:19ch;line-height:1.12;margin-bottom:22px}
.home-scope-intro p{max-width:53ch;color:var(--ink-soft);font-size:16px;line-height:1.7;margin-bottom:26px}
.home-scope-list{border-top:1px solid var(--ink)}
.home-scope-list a{position:relative;display:block;padding:22px 34px 25px 0;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink)}
.home-scope-list a:hover strong,.home-scope-list a:focus-visible strong{color:var(--blue)}
.home-scope-list strong{display:block;font:500 22px/1.27 var(--serif);margin-bottom:8px}
.home-scope-list span:not(.home-scope-arrow){display:block;font:15px/1.55 var(--sans);color:var(--muted)}
.home-scope-list .home-scope-arrow{position:absolute;top:23px;right:0;color:var(--blue);font:18px var(--mono)}
.home-background{padding:89px 0 92px!important}
.home-background-grid{display:grid;grid-template-columns:minmax(0,1.07fr) minmax(0,.78fr);gap:118px;align-items:start}
.home-experience h2{font-size:clamp(31px,3.3vw,43px);max-width:20ch;line-height:1.14;margin-bottom:24px}
.home-experience p{max-width:65ch;font:16px/1.74 var(--sans);color:var(--ink-soft);margin-bottom:20px}
.home-person{border-top:2px solid var(--blue);padding-top:20px}
.home-person-heading{display:flex;align-items:center;gap:16px;margin-bottom:18px}
.home-person-heading img{border-radius:50%;object-fit:cover;width:64px;height:64px;flex:none}
.home-person-heading strong{display:block;font:500 20px var(--serif);margin-bottom:4px}
.home-person-heading span{display:block;font:12px/1.5 var(--mono);color:var(--muted)}
.home-person p{font:15px/1.6 var(--sans);color:var(--ink-soft);margin-bottom:22px}
.home-contact-actions{display:flex;flex-direction:column;gap:14px}
.home-contact-actions a{width:fit-content;color:var(--blue);font:12px/1.5 var(--mono);text-underline-offset:4px}
@media(max-width:940px){.home-lead-grid{grid-template-columns:minmax(0,1fr);gap:46px}.home-route{max-width:690px;padding:10px 0 10px 26px}.home-lead-copy h1{max-width:19ch}.home-scope-grid,.home-background-grid{gap:50px}}
@media(max-width:700px){.home-lead{padding:56px 0 62px!important}.home-lead-grid{gap:36px}.home-lead-copy h1{font-size:clamp(40px,10vw,53px);max-width:19ch;margin-bottom:22px}.home-lead-deck{font-size:16.5px;margin-bottom:22px}.home-route{border-left:0;border-top:2px solid var(--blue);padding:22px 0 0}.home-route h2{font-size:27px}.home-editorial{padding:60px 0 62px!important}.home-section-heading{display:block;margin-bottom:24px}.home-section-heading h2{margin-bottom:15px}.home-reading-list a{grid-template-columns:minmax(0,1fr) 20px;gap:6px 12px;padding:19px 0 22px}.home-reading-topic{grid-column:1;grid-row:1;padding:0 0 3px}.home-reading-copy{grid-column:1;grid-row:2}.home-reading-copy strong{font-size:25px}.home-reading-arrow{grid-column:2;grid-row:2}.home-scope{padding:64px 0 65px!important}.home-scope-grid,.home-background-grid{grid-template-columns:minmax(0,1fr);gap:35px}.home-background{padding:65px 0 70px!important}.home-experience h2{font-size:33px}.home-lead-byline{font-size:11px}.home-route-text strong{font-size:19px}}
@media(prefers-reduced-motion:reduce){.home-main *{scroll-behavior:auto}}


/* Layout correction 2026-10-26: legal/contact headings and reading measure.
   Legal, Privacy, Cookies, Terms and Contact use the same site-wide grid.
   A previous max-width on the section itself caused a false left margin. */
.legal-hero h1 {
  margin-bottom: 18px;
  line-height: 1.12;
  overflow-wrap: break-word;
}
.legal-hero .legal-updated {
  display: block;
  line-height: 1.5;
  margin-top: 0;
}
.legal-body {
  width: 100%;
  max-width: none;
  padding-top: 52px;
  padding-bottom: 80px;
}
.legal-body > .wrap > :is(h2, h3, p, ul, ol, address, blockquote) {
  max-width: min(100%, 760px);
}
.legal-body > .wrap > :first-child {
  margin-top: 0;
}
@media (max-width: 700px) {
  .legal-hero { padding-top: 58px; padding-bottom: 38px; }
  .legal-hero h1 { margin-bottom: 16px; }
  .legal-body { padding-top: 40px; padding-bottom: 62px; }
}


/* 2026-10-26: balanced editorial layout on internal pages.
   Keep long-form articles at a readable line length; use the available
   desktop width in entry points rather than filling it with decoration. */
@media (min-width: 1020px) {
  /* Most inner-page heroes consist of a title, a description, and optional actions.
     The introduction becomes the right-hand editorial column. */
  .hero:not(.about-hero) > .wrap {
    display:grid;
    grid-template-columns:minmax(0,1.06fr) minmax(0,.94fr);
    column-gap:clamp(52px,5.5vw,92px);
    align-items:start;
  }
  .hero:not(.about-hero) > .wrap > :is(.eyebrow,.stage-marker) {
    grid-column:1 / -1;
  }
  .hero:not(.about-hero) > .wrap > .eyebrow { margin-bottom:22px; }
  .hero:not(.about-hero) > .wrap > h1 {
    grid-column:1;
    font-size:clamp(43px,4.25vw,62px);
    line-height:1.085;
    max-width:17.5ch;
    margin:0;
  }
  .hero:not(.about-hero) > .wrap > .sub {
    grid-column:2;
    align-self:center;
    max-width:54ch;
    font-size:clamp(17px,1.46vw,19px);
    line-height:1.62;
    margin:0;
  }
  .hero:not(.about-hero) > .wrap > :is(.hero-actions,.hero-meta,.price-tax-inline,.hero-fast-route,a.text-link,p:not(.sub):not(.hero-meta):not(.price-tax-inline)) {
    grid-column:2;
  }
  .hero:not(.about-hero) > .wrap > .hero-actions { margin-top:22px; gap:12px 16px; }
  .hero:not(.about-hero) > .wrap > .hero-meta { margin-top:14px; }
  .hero:not(.about-hero) > .wrap > :is(.price-tax-inline,.hero-fast-route,a.text-link,p:not(.sub):not(.hero-meta):not(.price-tax-inline)) { margin-top:16px; }
  .hero:not(.about-hero) > .wrap > p.price-tax-inline { max-width:58ch; }

  /* About uses the right-hand column for identification rather than a large image. */
  .about-hero-grid {
    display:grid;
    grid-template-columns:minmax(0,1.16fr) minmax(270px,.84fr);
    gap:clamp(50px,6vw,95px);
    max-width:none;
    align-items:center;
  }
  .about-hero-copy { max-width:none; }
  .about-hero-copy h1 {font-size:clamp(46px,4.4vw,64px);line-height:1.085;max-width:17ch}
  .about-hero-copy .sub {max-width:56ch}
  .about-hero .identity-strip {
    max-width:none;
    min-width:0;
    margin:0;
    padding:22px 0 0;
    border-top:2px solid var(--blue);
    display:flex;
    align-items:flex-start;
    flex-direction:column;
    gap:14px;
  }
  .about-hero .identity-strip img {width:62px;height:62px;flex:none}
  .about-hero .identity-strip p {max-width:39ch}
}

/* Put related information closer together without forcing longer text lines. */
body:not(.share-page) section:not(.home-lead):not(.home-editorial):not(.home-scope):not(.home-background):not(.legal-body):not(.legal-hero) {
  padding-top:68px;
  padding-bottom:68px;
}
body:not(.share-page) section.hero:not(.about-hero):not(.home-lead) {
  padding-top:75px;
  padding-bottom:66px;
}
body:not(.share-page) section.about-hero {padding-top:70px;padding-bottom:68px}
body:not(.share-page) section.final-cta {padding-top:68px;padding-bottom:68px}
body:not(.share-page) section.decision-answer {padding-top:42px;padding-bottom:42px}
body:not(.share-page) section:has(> .wrap.editorial-narrow) {padding-top:51px;padding-bottom:53px}

/* These linked cards were stretched to fixed heights even with very short copy. */
.problem-card,.system-cards a,.situation-card,.service-entry-card,.service-output,
.evidence-card,.crm-model-card,.crm-future-grid > div,.three-big > div {
  min-height:0;
}
.problem-card,.system-cards a {padding-top:23px;padding-bottom:24px}
.problem-card > span {margin-bottom:14px}
.system-cards p {margin-top:15px}
.situation-card {padding-top:22px;padding-bottom:24px}
.situation-top {margin-bottom:18px}
.service-entry-card,.service-output {padding-top:23px;padding-bottom:25px}
.service-entry-card > span {margin-bottom:18px}
.evidence-card {min-height:240px;padding-top:24px;padding-bottom:24px}
.evidence-tag {margin-bottom:17px}
.crm-model-card {padding-top:23px;padding-bottom:25px}
.crm-model-card .model-label {margin-bottom:19px}
.crm-future-grid > div {padding-top:23px;padding-bottom:24px}
.crm-future-grid span {margin-bottom:17px}
.three-big > div {padding-top:28px;padding-bottom:30px}
.review-check-grid article {padding:22px;gap:12px}
.decision-path {padding:25px;gap:12px}
.route-top {margin-bottom:24px}
/* Legal/policy pages retain their intentionally narrow, aligned reading column. */

@media (max-width: 1019px) {
  .about-hero-grid {display:block;max-width:940px}
  .about-hero .identity-strip {max-width:760px}
}
@media (max-width: 700px) {
  body:not(.share-page) section:not(.home-lead):not(.home-editorial):not(.home-scope):not(.home-background):not(.legal-body):not(.legal-hero) {
    padding-top:47px;
    padding-bottom:49px;
  }
  body:not(.share-page) section.hero:not(.about-hero):not(.home-lead) {
    padding-top:52px;
    padding-bottom:46px;
  }
  body:not(.share-page) section.about-hero {padding-top:48px;padding-bottom:39px}
  body:not(.share-page) section.final-cta {padding-top:55px;padding-bottom:57px}
  body:not(.share-page) section:has(> .wrap.editorial-narrow) {padding-top:39px;padding-bottom:40px}
  .hero:not(.about-hero) h1 {margin-bottom:20px}
  .hero:not(.about-hero) .sub {margin-bottom:21px}
  .problem-card,.system-cards a,.situation-card,.service-entry-card,.service-output,.crm-model-card {min-height:0}
  .evidence-card {min-height:0}
}

/* Short explanatory sections: heading and explanation share the canvas.
   This applies only when both are immediate children, not to article prose. */
@media (min-width: 1020px) {
  section:not(.hero):not(.legal-body):not(.legal-hero) > :is(
    .wrap:has(> h2 + .lede),
    .wrap:has(> .eyebrow + h2 + .lede)
  ):not(.editorial-narrow) {
    display:grid;
    grid-template-columns:minmax(0,1fr) minmax(0,1fr);
    gap:0 clamp(52px,5.5vw,90px);
    align-items:start;
  }
  section:not(.hero):not(.legal-body):not(.legal-hero) > :is(
    .wrap:has(> h2 + .lede),
    .wrap:has(> .eyebrow + h2 + .lede)
  ) > .eyebrow {grid-column:1 / -1;}
  section:not(.hero):not(.legal-body):not(.legal-hero) > :is(
    .wrap:has(> h2 + .lede),
    .wrap:has(> .eyebrow + h2 + .lede)
  ) > h2 {grid-column:1;max-width:19ch;margin-top:0;}
  section:not(.hero):not(.legal-body):not(.legal-hero) > :is(
    .wrap:has(> h2 + .lede),
    .wrap:has(> .eyebrow + h2 + .lede)
  ) > .lede {grid-column:2;min-width:0;margin-top:0;}
  section:not(.hero):not(.legal-body):not(.legal-hero) > :is(
    .wrap:has(> h2 + .lede),
    .wrap:has(> .eyebrow + h2 + .lede)
  ) > :not(.eyebrow):not(h2):not(.lede) {grid-column:1 / -1;}
}

/* Existing-customer economics: compact, readable illustrative comparison. */
.cg-table-scroll{overflow-x:auto;margin:1.15rem 0 1.4rem}
.cg-economics{border-collapse:collapse;width:100%;min-width:465px;font-size:15px}
.cg-economics caption{text-align:left;color:var(--muted);font:12px var(--mono);padding:0 0 12px}
.cg-economics th,.cg-economics td{padding:13px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
.cg-economics th:first-child{width:50%;font-weight:500}
.cg-economics .cg-emphasis th,.cg-economics .cg-emphasis td{font-weight:700;border-top:2px solid var(--blue)}
.cg-economics td{font-variant-numeric:tabular-nums}

/* Reader-led routes: contextual questions, not a second global navigation. */
section.reader-route {background:var(--paper-dim);border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:56px 0 !important}
.reader-route-layout{display:grid;grid-template-columns:minmax(0,.87fr) minmax(0,1.13fr);column-gap:clamp(28px,6vw,96px);align-items:start}
.reader-route-intro h2{font-size:clamp(25px,3.1vw,39px);line-height:1.16;max-width:23ch;overflow-wrap:break-word;margin-bottom:15px}
.reader-route-intro p{max-width:52ch;color:var(--ink-soft);font-size:15px;line-height:1.65}
.reader-route-list{min-width:0;display:grid;align-content:start}
.reader-route-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:18px;align-items:start;border-bottom:1px solid var(--line);padding:0 0 17px;margin:0 0 19px;text-decoration:none;color:var(--ink)}
.reader-route-item:last-child{border-bottom:0;margin-bottom:0;padding-bottom:0}
.reader-route-item:hover .reader-route-question,.reader-route-item:focus-visible .reader-route-question{color:var(--blue);text-decoration:underline;text-underline-offset:.15em}
.reader-route-type{display:block;font:11px var(--mono);color:var(--blue);text-transform:uppercase;letter-spacing:.075em;margin-bottom:7px}
.reader-route-question{display:block;font:500 clamp(19px,2vw,24px)/1.23 var(--serif);max-width:36ch}
.reader-route-why{display:block;color:var(--ink-soft);font:14px/1.55 var(--sans);margin-top:8px;max-width:54ch}
.reader-route-arrow{font:21px var(--sans);color:var(--blue);padding-top:18px}
@media (max-width:800px){.reader-route-layout{grid-template-columns:1fr;gap:28px}.reader-route-intro h2{max-width:28ch}}
@media (max-width:600px){section.reader-route{padding:39px 0 !important}.reader-route-item{margin-bottom:18px;padding-bottom:18px}.reader-route-intro h2{font-size:29px}}


/* 2026-10-26: navigation in the language of the owner, with optional deeper explanations. */
.navlinks{gap:19px;align-items:center}
.navlinks a{font-size:11.5px;letter-spacing:0.005em;white-space:nowrap;line-height:1.4}
.navlinks a.is-active{color:var(--ink);text-decoration:underline;text-decoration-color:var(--blue);text-decoration-thickness:2px;text-underline-offset:9px}
.navlinks a:hover{text-decoration:underline;text-underline-offset:9px}
.owner-door-hero{padding-bottom:65px}
.owner-door-heading{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.8fr);gap:74px;align-items:end}
.owner-door-heading .eyebrow{display:block;margin-bottom:18px}
.owner-door-heading h1{font-size:clamp(43px,4.5vw,64px);max-width:16ch;letter-spacing:-.035em;line-height:1.08;margin:0}
.owner-door-heading .sub{margin:0;max-width:54ch;font-size:19px}
.owner-intro-grid{display:grid;grid-template-columns:minmax(0,.72fr) minmax(0,1.28fr);gap:90px;align-items:start}
.owner-intro-grid h2{font-size:clamp(30px,3.5vw,44px);line-height:1.18;margin:10px 0 22px;max-width:21ch}
.owner-intro-grid p,.owner-section-heading p{color:var(--ink-soft);max-width:56ch}
.owner-flaps{border-top:1px solid var(--line)}
.owner-flap{border-bottom:1px solid var(--line);margin:0}
.owner-flap summary{cursor:pointer;padding:23px 46px 22px 0;font:500 clamp(18px,2vw,23px)/1.35 var(--serif);position:relative;list-style:none;color:var(--ink)}
.owner-flap summary::-webkit-details-marker{display:none}
.owner-flap summary:after{content:'+';position:absolute;right:4px;top:22px;font:400 26px/1 var(--mono);color:var(--blue)}
.owner-flap[open] summary:after{content:'−'}
.owner-flap summary:focus-visible{outline:3px solid var(--blue);outline-offset:3px}
.owner-flap summary:hover{color:var(--blue)}
.owner-flap-body{padding:0 24px 25px 0}
.owner-flap-body p{font-size:16.5px;line-height:1.65;margin:0 0 15px}
.owner-flap-links{display:flex;flex-direction:column;gap:8px}
.owner-flap-links a{font:500 13px/1.5 var(--mono);color:var(--blue);text-underline-offset:3px}
.owner-answers{display:grid;grid-template-columns:1fr 1fr;gap:0 28px;border-top:1px solid var(--line)}
.owner-answers .problem-answer{display:flex;align-items:center;justify-content:space-between;gap:22px;border-bottom:1px solid var(--line);padding:22px 0;text-decoration:none;color:var(--ink)}
.owner-answers .problem-answer strong{display:block;font:500 22px/1.24 var(--serif);margin-bottom:7px}
.owner-answers .problem-answer small{display:block;font:400 14.5px/1.55 var(--sans);color:var(--ink-soft)}
.owner-answers .problem-answer:hover strong{color:var(--blue)}
.owner-answers .answer-arrow{color:var(--blue);font-size:18px;flex-shrink:0}
.owner-section-heading{max-width:790px;margin-bottom:28px}
.owner-section-heading h2{font-size:clamp(31px,3.5vw,44px);margin:12px 0 17px}
.owner-followon .owner-answers{grid-template-columns:1fr}
.owner-footer-note{background:var(--paper-dim);padding:34px 0}
.owner-footer-note p{margin:0;color:var(--ink-soft)}
.owner-footer-note a{color:var(--blue)}
.owner-categories h2{font-size:clamp(29px,3vw,40px);margin:12px 0 25px}
.owner-categories .owner-answers{grid-template-columns:1fr 1fr}
@media (max-width:1180px){
 .navlinks{gap:14px}
 .navlinks a{font-size:11px}
}
@media (max-width:1100px){
 .navlinks{align-items:stretch;gap:0}
 .navlinks a{display:block;padding:12px 3px;font-size:14px;white-space:normal;border-bottom:1px solid var(--line)}
 .navlinks a.is-active{text-underline-offset:4px}
 .navlinks.is-open{max-height:calc(100vh - 78px);overflow-y:auto}
}
@media(max-width:800px){
 .owner-door-heading,.owner-intro-grid{grid-template-columns:1fr;gap:20px}
 .owner-door-heading h1{max-width:18ch}
 .owner-door-heading .sub{max-width:56ch}
 .owner-door-hero{padding:64px 0 50px}
}
@media(max-width:640px){
 .owner-answers,.owner-categories .owner-answers{grid-template-columns:1fr}
 .owner-intro-grid h2{font-size:31px}
 .owner-door-heading h1{font-size:clamp(39px,10vw,52px)}
 .owner-flap summary{font-size:20px}
 .owner-answers .problem-answer strong{font-size:20px}
 .owner-door-heading .sub{font-size:17.5px}
}

/* Subject-before-author: editorial ownership without a second promotional section. */
.editorial-credit{padding:20px 0!important;background:transparent!important;border-top:1px solid var(--line);color:var(--muted)}
.editorial-credit .wrap{max-width:var(--max,1200px)}
.editorial-credit p{margin:0!important;font:12px/1.6 var(--mono);color:var(--muted)!important}
.editorial-credit a{color:var(--ink-soft);text-underline-offset:3px}
.home-editorial-credit{align-self:end}
.home-editorial-credit .home-person-heading{margin:4px 0 14px}
.home-editorial-credit p{margin-bottom:16px}

/* Business situations — 2026-10-27 layout repair.
   Deliberately one reading column: headings, observations, decision and evidence remain
   legible even when the browser has an older base stylesheet cached. */
.case-feature-hero{padding:72px 0 62px}
.case-feature-hero h1{font-size:clamp(39px,4.4vw,60px);max-width:29ch;line-height:1.12}
.case-feature-hero .sub{max-width:73ch;margin-bottom:12px}
.case-provenance{max-width:79ch;font-size:13.5px;line-height:1.65;color:var(--ink-soft);margin-top:16px;padding-left:15px;border-left:2px solid var(--blue)}
.case-overview{padding:62px 0}
.case-overview .split-wide{gap:52px}
.case-overview h2{max-width:23ch}
.case-index{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 34px;border-top:1px solid var(--line);margin-top:32px}
.case-index a{display:grid;grid-template-columns:34px minmax(0,1fr);gap:11px;align-items:start;padding:16px 5px;border-bottom:1px solid var(--line);text-decoration:none;color:var(--ink);font:14px/1.55 var(--sans)}
.case-index a span{font:12px/1.7 var(--mono);color:var(--blue)}
.case-index a:hover,.case-index a:focus-visible{background:var(--paper-dim);color:var(--blue)}
.case-group{padding:68px 0 50px}
.case-group .section-head{margin-bottom:20px;gap:42px}
.case-group .section-head h2{max-width:27ch;font-size:clamp(30px,3.2vw,42px);line-height:1.17}
.case-group .section-head>p{max-width:44ch;font-size:16px;line-height:1.6}
.case-group .example-case{display:grid;grid-template-columns:46px minmax(0,1fr);gap:24px;padding:38px 0 42px;border-bottom:1px solid var(--line)}
.case-group .example-case:last-child{border-bottom:0}
.case-record-body{width:100%;max-width:950px;min-width:0}
.case-record .example-number{font-size:12px}
.case-record .evidence-tag{margin:0 0 9px;font-size:11px;line-height:1.5}
.case-record h3{max-width:48ch;font-size:clamp(26px,2.25vw,33px);line-height:1.22;margin:3px 0 19px}
.case-record-narrative{max-width:80ch}
.case-record-narrative p{font:16px/1.72 var(--sans);color:var(--ink-soft);margin:0 0 14px;max-width:76ch}
.case-record-narrative p strong{color:var(--ink);font-weight:650}
.case-record-outcome{border-top:1px solid var(--line);margin-top:20px;padding:17px 0 0;max-width:80ch}
.case-record-outcome p{font:15px/1.7 var(--sans);margin:0 0 12px;max-width:76ch;color:var(--ink-soft)}
.case-record-outcome p strong{color:var(--ink);font-weight:650}
.case-record-outcome .case-record-boundary{font-size:14px;color:var(--muted)}
.case-evidence-chain{max-width:85ch;border:1px solid var(--line);padding:20px 21px;margin:20px 0 0;background:var(--paper)}
.case-evidence-chain>p:first-child{font:600 14px/1.55 var(--sans);margin:0 0 14px}
.case-evidence-chain ol{display:flex;flex-wrap:wrap;list-style:none;gap:8px;padding:0;margin:0}
.case-evidence-chain li{flex:1 1 140px;min-width:0;padding:10px 11px;border-left:2px solid var(--blue);background:var(--paper-dim);font:12px/1.5 var(--sans)}
.case-evidence-chain .case-evidence-note{font:13px/1.6 var(--sans);color:var(--muted);margin:14px 0 0}
@media(max-width:900px){.case-overview .split-wide{gap:25px}.case-group .section-head{gap:18px}}
@media(max-width:650px){
 .case-feature-hero{padding:56px 0 46px}
 .case-feature-hero h1{font-size:clamp(35px,9.1vw,46px)}
 .case-overview{padding:45px 0}
 .case-index{grid-template-columns:1fr}
 .case-group{padding:49px 0 35px}
 .case-group .example-case{grid-template-columns:28px minmax(0,1fr);gap:12px;padding:30px 0}
 .case-record h3{font-size:25px;line-height:1.24}
 .case-record-narrative p{font-size:15px;line-height:1.72}
 .case-record-outcome p{font-size:14.5px}
 .case-record-outcome .case-record-boundary{font-size:13.5px}
 .case-evidence-chain{padding:14px 12px}
 .case-evidence-chain ol{display:block}
 .case-evidence-chain li{margin-bottom:7px}
}

/* UNSNAG / Editorial system / 2026-10-27
   A single reading hierarchy: subject first, restrained labels, explanatory text.
   Keep the existing identity and interaction; remove accumulated display excess. */
:root { --reading-width:74ch; }
body:not(.share-page) {line-height:1.57;}
body:not(.share-page) h1 {font-family:var(--serif);font-size:clamp(39px,4.0vw,55px);font-weight:500;line-height:1.13;letter-spacing:-.031em;max-width:24ch;}
body:not(.share-page) h2 {font-family:var(--sans);font-size:clamp(26px,2.35vw,34px);font-weight:620;line-height:1.19;letter-spacing:-.027em;max-width:35ch;}
body:not(.share-page) h3 {font-family:var(--sans);font-size:clamp(18px,1.65vw,23px);font-weight:620;line-height:1.25;letter-spacing:-.015em;max-width:42ch;}
body:not(.share-page) .eyebrow {font-family:var(--sans);font-size:11px;font-weight:650;letter-spacing:.095em;line-height:1.45;text-transform:uppercase;}
body:not(.share-page) .sub {font:400 clamp(16px,1.45vw,18px)/1.62 var(--sans);color:var(--ink-soft);max-width:var(--reading-width);}
body:not(.share-page) .prose {font-size:16.4px;line-height:1.68;max-width:var(--reading-width);}
body:not(.share-page) .prose p {max-width:var(--reading-width);}
body:not(.share-page) .prose p+p {margin-top:14px;}
body:not(.share-page) .section-head {gap:28px;margin-bottom:20px;}
body:not(.share-page) .section-head h2 {margin-bottom:8px;}
body:not(.share-page) .section-head>p {font-size:15.5px;line-height:1.6;max-width:62ch;}
body:not(.share-page) .wrap {width:min(1160px,calc(100% - 60px));}
/* Reading rhythm: section boundaries matter, blank space alone does not. */
body:not(.share-page) main > section:not(.legal-hero):not(.legal-body):not(.home-lead):not(.home-editorial):not(.home-scope):not(.home-background):not(.editorial-credit) {padding:49px 0 52px !important;}
body:not(.share-page) main > section.hero:not(.home-lead) {padding:48px 0 44px !important;}
body:not(.share-page) main > section.reader-route {padding:38px 0 !important;}
body:not(.share-page) .hero h1 {margin:8px 0 18px;}
body:not(.share-page) .hero .sub {margin-bottom:10px;}
body:not(.share-page) .compact-hero h1 {max-width:27ch;}
body:not(.share-page) .owner-door-heading h1 {font-size:clamp(40px,4vw,54px);max-width:22ch;line-height:1.13;margin:0;}
body:not(.share-page) .owner-door-heading {gap:clamp(24px,4vw,55px);align-items:start;}
body:not(.share-page) .owner-door-heading .sub {font-size:17px;line-height:1.62;}
body:not(.share-page) .owner-intro-grid {grid-template-columns:minmax(0,.82fr) minmax(0,1.18fr);gap:clamp(24px,4vw,60px);}
body:not(.share-page) .owner-intro-grid h2 {font-size:clamp(26px,2.35vw,33px);max-width:30ch;margin:7px 0 13px;}
body:not(.share-page) .owner-section-heading {max-width:850px;margin-bottom:18px;}
body:not(.share-page) .owner-section-heading h2 {font-size:clamp(26px,2.4vw,34px);margin:8px 0 12px;}
body:not(.share-page) .owner-flap summary {font:620 17px/1.45 var(--sans);padding:15px 36px 15px 0;}
body:not(.share-page) .owner-flap summary:after {top:15px;font:400 22px/1 var(--sans);}
body:not(.share-page) .owner-flap-body {padding:0 18px 17px 0;}
body:not(.share-page) .owner-flap-body p {font-size:15.5px;line-height:1.62;}
body:not(.share-page) .owner-answers .problem-answer {padding:15px 0;}
body:not(.share-page) .owner-answers .problem-answer strong {font:620 18px/1.35 var(--sans);margin-bottom:4px;}
body:not(.share-page) .owner-answers .problem-answer small {font-size:14px;}
body:not(.share-page) .problem-grid, body:not(.share-page) .route-grid {margin-top:16px;}
body:not(.share-page) .problem-card {padding:21px 23px;min-height:0 !important;}
body:not(.share-page) .problem-card h3 {font:620 20px/1.27 var(--sans);margin:13px 0 9px;}
body:not(.share-page) .problem-card p {font-size:14.5px;line-height:1.53;}
body:not(.share-page) .problem-card b {font-size:12px;margin-top:16px;}
body:not(.share-page) .evidence-card,body:not(.share-page) .crm-model-card,body:not(.share-page) .route-card,body:not(.share-page) .qcard,body:not(.share-page) .simple-card,body:not(.share-page) .metric-card,body:not(.share-page) .three-step>div {min-height:0 !important;padding:22px !important;}
body:not(.share-page) .crm-future-grid>div {min-height:0 !important;padding:20px;}
body:not(.share-page) .crm-model-card h3 {font:620 21px/1.3 var(--sans);max-width:32ch;margin:0 0 12px;}
body:not(.share-page) .crm-model-card .model-label {margin-bottom:18px;}
body:not(.share-page) .crm-future-grid strong {font:620 18px/1.3 var(--sans);}
body:not(.share-page) .split-wide {grid-template-columns:minmax(0,.78fr) minmax(0,1.22fr);gap:clamp(28px,4vw,62px);align-items:start;}
body:not(.share-page) .split-wide>div:first-child h2 {max-width:36ch;}
body:not(.share-page) .related-inline {margin-top:12px;}
body:not(.share-page) .related-inline a {padding-top:15px;padding-bottom:15px;}
body:not(.share-page) .reader-route-question {font:620 19px/1.32 var(--sans);max-width:48ch;}
body:not(.share-page) .reader-route-intro h2 {font-size:29px;max-width:32ch;}
body:not(.share-page) .reader-route-item {padding-bottom:13px;margin-bottom:13px;}
body:not(.share-page) .editorial-credit {padding:14px 0 !important;}
body:not(.share-page) .breadcrumbs {font:500 12px/1.5 var(--sans);margin-top:15px;margin-bottom:-13px;color:var(--muted);}
body:not(.share-page) .breadcrumbs a {color:var(--blue-dark);text-decoration:none;border-bottom:1px solid rgba(43,92,122,.35);padding-bottom:2px;}
body:not(.share-page) .breadcrumbs a:hover {border-color:currentColor;}
body:not(.share-page) .nav-shell {min-height:66px;}
body:not(.share-page) .navlinks {gap:18px;}
body:not(.share-page) .navlinks a {font:550 13px/1.45 var(--sans);letter-spacing:0;}
/* Home: the four entry questions are compact, legible reading links. */
body:not(.share-page) .home-lead {padding:66px 0 56px !important;}
body:not(.share-page) .home-lead-grid {gap:clamp(25px,4vw,60px);}
body:not(.share-page) .home-lead-copy h1 {font-size:clamp(43px,4vw,56px);max-width:19ch;line-height:1.13;margin-bottom:18px;}
body:not(.share-page) .home-lead-deck {font-size:17px;line-height:1.67;max-width:57ch;margin-bottom:18px;}
body:not(.share-page) .home-route {padding:7px 0 0 25px;}
body:not(.share-page) .home-route h2 {font:620 24px/1.26 var(--sans);margin:0 0 13px;max-width:32ch;}
body:not(.share-page) .home-route a {padding-top:15px;padding-bottom:15px;}
body:not(.share-page) .home-editorial {padding:48px 0 53px !important;}
body:not(.share-page) .home-scope,body:not(.share-page) .home-background {padding:50px 0 !important;}
body:not(.share-page) .home-section-heading {margin-bottom:20px;gap:32px;}
body:not(.share-page) .home-section-heading h2 {max-width:40ch;}
/* Examples: preserve provenances and explanation, not decor. */
body:not(.share-page) .case-feature-hero h1 {font-size:clamp(39px,4vw,55px);max-width:29ch;}
body:not(.share-page) .case-group .section-head h2 {font-size:clamp(26px,2.4vw,34px);}
body:not(.share-page) .case-group .example-case {padding:25px 0 28px;}
body:not(.share-page) .case-record h3 {font:620 clamp(20px,1.95vw,26px)/1.3 var(--sans);max-width:62ch;margin:0 0 14px;}
body:not(.share-page) .case-record-narrative p {font-size:15.5px;line-height:1.65;margin-bottom:11px;}
body:not(.share-page) .case-record-outcome {margin-top:14px;padding-top:12px;}
body:not(.share-page) .case-evidence-chain {margin-top:13px;padding:15px;}
body:not(.share-page) .case-evidence-chain ol {display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:6px;}
body:not(.share-page) .case-evidence-chain li {font-size:11.5px;}
/* Illustrative walkthroughs: compact enough to support the narrative. */
body:not(.share-page) .editorial-worked {background:var(--paper-dim);}
body:not(.share-page) .editorial-worked-grid {display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:clamp(25px,4vw,60px);align-items:start;}
body:not(.share-page) .editorial-worked-grid h2 {margin:9px 0 0;max-width:30ch;}
body:not(.share-page) .editorial-worked-grid .prose p:first-child {margin-top:0;}
/* Avoid forcing clients to scroll through a page's whitespace on a phone. */
@media(max-width:1100px) {
 body:not(.share-page) .navlinks {gap:0;}
 body:not(.share-page) .navlinks a {font-size:14px;padding:12px 4px;}
}
@media(max-width:800px) {
 body:not(.share-page) .wrap {width:min(100% - 38px,1160px);}
 body:not(.share-page) .owner-door-heading,body:not(.share-page) .owner-intro-grid,body:not(.share-page) .split-wide,body:not(.share-page) .editorial-worked-grid {grid-template-columns:1fr;gap:19px;}
 body:not(.share-page) .home-lead-grid {grid-template-columns:1fr;gap:26px;}
 body:not(.share-page) .home-route {border-left:0;border-top:1px solid var(--line);padding:18px 0 0;}
 body:not(.share-page) .case-evidence-chain ol {grid-template-columns:repeat(2,minmax(0,1fr));}
}
@media(max-width:620px) {
 body:not(.share-page) .wrap {width:calc(100% - 34px);}
 body:not(.share-page) h1,body:not(.share-page) .compact-hero h1,body:not(.share-page) .owner-door-heading h1 {font-size:clamp(35px,9vw,43px);line-height:1.14;max-width:25ch;}
 body:not(.share-page) h2,body:not(.share-page) .owner-intro-grid h2 {font-size:26px;line-height:1.22;max-width:none;}
 body:not(.share-page) h3 {font-size:19px;}
 body:not(.share-page) main>section:not(.legal-hero):not(.legal-body):not(.editorial-credit) {padding:32px 0 35px !important;}
 body:not(.share-page) main>section.hero:not(.home-lead) {padding:34px 0 30px !important;}
 body:not(.share-page) .home-lead {padding:37px 0 33px !important;}
 body:not(.share-page) .home-lead-copy h1 {font-size:clamp(35px,9vw,43px);max-width:23ch;}
 body:not(.share-page) .home-route h2 {font-size:22px;}
 body:not(.share-page) .home-editorial,body:not(.share-page) .home-scope,body:not(.share-page) .home-background {padding:34px 0 !important;}
 body:not(.share-page) .home-lead-deck {font-size:16px;}
 body:not(.share-page) .owner-flap summary {font-size:16px;}
 body:not(.share-page) .problem-card {padding:17px;}
 body:not(.share-page) .case-evidence-chain ol {grid-template-columns:1fr;}
 body:not(.share-page) .case-record h3 {font-size:20px;}
 body:not(.share-page) .nav-shell {min-height:64px;}
 body:not(.share-page) .navlinks {top:64px;}
}

/* Home editorial heading: eyebrow, title and explanation share a coherent row. */
@media(min-width:801px){
 body:not(.share-page) .home-section-heading {display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.8fr);grid-template-areas:"kicker explanation" "title explanation";gap:7px 44px;align-items:start;}
 body:not(.share-page) .home-section-heading>.eyebrow {grid-area:kicker;margin:0;}
 body:not(.share-page) .home-section-heading>h2 {grid-area:title;align-self:start;margin:0;max-width:34ch;}
 body:not(.share-page) .home-section-heading>p {grid-area:explanation;align-self:start;margin:0;}
}

/* Older articles use direct body sections rather than main > section.
   Apply the same vertical scale without changing the legally required pages or QR. */
body:not(.share-page)>section:not(.legal-hero):not(.legal-body):not(.editorial-author-strip):not(.cta-section) {padding:45px 0 48px !important;}
body:not(.share-page)>section.hero:not(.legal-hero) {padding:47px 0 42px !important;}
body:not(.share-page)>section.reader-route {padding:38px 0 !important;}
body:not(.share-page)>section.editorial-author-strip {padding:19px 0 !important;}
body:not(.share-page)>section.cta-section {padding:48px 0 !important;}
@media(max-width:620px) {
 body:not(.share-page)>section:not(.legal-hero):not(.legal-body):not(.editorial-author-strip):not(.cta-section) {padding:32px 0 35px !important;}
 body:not(.share-page)>section.hero {padding:35px 0 30px !important;}
 body:not(.share-page)>section.reader-route {padding:30px 0 !important;}
 body:not(.share-page)>section.cta-section {padding:34px 0 !important;}
}

/* Platform articles — searchable notes, intentionally secondary to business topics. */
.platform-article .platform-reading, .platform-directory .platform-reading, .platform-context-note {max-width:830px}
.platform-article .platform-hero {padding-bottom:1.9rem}
.platform-article .platform-hero h1{max-width:850px;font-size:clamp(2rem,3vw,2.85rem);line-height:1.14}
.platform-article .platform-hero .sub{max-width:770px}
.platform-article-body{padding-top:.45rem;padding-bottom:1.5rem}
.platform-section{padding:1.45rem 0 1.3rem;border-bottom:1px solid rgba(43,92,122,.15)}
.platform-section h2{font-size:clamp(1.35rem,2vw,1.72rem);margin:0 0 .65rem;max-width:850px;line-height:1.24}
.platform-section p{max-width:780px;margin:.6rem 0;line-height:1.63}
.platform-section .platform-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0.75rem;margin:1.05rem 0}
.platform-facts>div{background:#f7f5ef;border:1px solid rgba(43,92,122,.15);border-radius:6px;padding:1rem 1.15rem}
.platform-facts strong{display:block;font-size:.96rem;line-height:1.4;color:#1f2b2e}
.platform-facts p{font-size:.95rem;margin:.35rem 0 0;line-height:1.5}
.platform-source{color:#546165;font-size:.9rem;border-bottom:0}
.platform-source h2{font-size:1.12rem;margin-bottom:.25rem}
.platform-topic-return{padding-top:.65rem}
.platform-directory {padding-top:1rem;padding-bottom:1.2rem}
.platform-directory details{font-size:.94rem;color:#425056;padding:1rem 0;border-top:1px solid rgba(43,92,122,.22);border-bottom:1px solid rgba(43,92,122,.22)}
.platform-directory summary{cursor:pointer;font-weight:600;color:#2b5c7a}
.platform-directory details p{margin:.65rem 0;line-height:1.65}
.platform-index-links a{display:inline-block;margin:0 .12rem .1rem 0}
.wrap:has(> .platform-context-note){margin-top:.35rem;margin-bottom:1.3rem}
.platform-context-note{max-width:780px;border-left:2px solid #aac1cd;padding-left:.85rem;color:#546165;font-size:.92rem;line-height:1.6}
@media(max-width:620px){.platform-article .platform-hero{padding-bottom:1.4rem}.platform-article .platform-hero h1{font-size:clamp(1.85rem,7vw,2.25rem)}.platform-section{padding:1.15rem 0}.platform-section .platform-facts{grid-template-columns:1fr}.platform-facts>div{padding:.8rem 1rem}}

/* Editorial search-note headings override the site's general split-hero layout. */
@media(min-width:901px){.platform-article .hero.platform-hero > .wrap {display:block !important;grid-template-columns:none !important}.platform-article .hero.platform-hero > .wrap > *{grid-column:auto !important}}
.platform-article .hero.platform-hero {padding:3rem 0 1.5rem !important;}
.platform-article .hero.platform-hero h1 {max-width:790px !important;font-size:clamp(2.05rem,3vw,2.65rem) !important;line-height:1.13;margin:0.65rem 0 0.7rem !important;}
.platform-article .hero.platform-hero .sub {max-width:770px !important;margin:.2rem 0 .35rem !important;font-size:1.05rem;line-height:1.6;}
@media(max-width:620px){.platform-article .hero.platform-hero{padding:2rem 0 1rem !important}.platform-article .hero.platform-hero h1{font-size:clamp(1.86rem,7.5vw,2.22rem) !important}}

/* Structural audit / 2026-10-27: explicit topic hierarchy; one primary route set per topic */
.home-colophon {padding:24px 0 35px!important; border-top:1px solid var(--line)}
.home-colophon .home-person {max-width:740px; margin:0; padding:0;}
.home-colophon .home-contact-actions {margin-top:14px}
.editorial-link-list {list-style:none; padding:0; margin:10px 0 32px; display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:12px 22px;}
.editorial-link-list li {margin:0; border-top:1px solid var(--line); padding:12px 0;}
.editorial-link-list a {color:var(--ink); text-decoration:none;}
.editorial-link-list a:hover {color:var(--blue)}
@media(max-width:740px){.editorial-link-list{grid-template-columns:1fr}.home-colophon{padding:20px 0 28px!important}}

/* Editorial consolidation: older long-form pages now use a normal compact article introduction. */
@media(min-width:901px){
 main.legacy-article > section.hero > .wrap{display:block!important;max-width:1120px}
 main.legacy-article > section.hero > .wrap > :is(h1,.sub,p){grid-column:auto!important;}
 main.legacy-article > section.hero > .wrap > h1{font-size:clamp(38px,3.7vw,52px)!important;max-width:830px!important;line-height:1.13!important;margin:0 0 12px!important}
 main.legacy-article > section.hero > .wrap > :is(.sub,p){max-width:780px!important;margin:0 0 12px!important;font-size:17px;line-height:1.58}
}
@media(max-width:900px){main.legacy-article > section.hero > .wrap > h1{max-width:28ch!important}}


/* Evidence tables are editorial comparisons, not marketing cards. */
.analysis-table-wrap{overflow-x:auto;margin:22px 0 24px;border:1px solid var(--line);background:var(--paper);-webkit-overflow-scrolling:touch}
.analysis-table{width:100%;min-width:550px;border-collapse:collapse;text-align:left;font-size:14px;line-height:1.5}
.analysis-table caption{caption-side:top;padding:12px 16px;text-align:left;color:var(--muted);font:12px/1.55 var(--mono);border-bottom:1px solid var(--line)}
.analysis-table th,.analysis-table td{padding:13px 15px;vertical-align:top;border-bottom:1px solid var(--line)}
.analysis-table thead th{font-weight:600;background:var(--paper-dim);color:var(--ink)}
.analysis-table tbody th{font-weight:600;color:var(--ink);width:27%}
.analysis-table tbody td{color:var(--ink-soft)}
.analysis-table tbody tr:last-child th,.analysis-table tbody tr:last-child td{border-bottom:0}
.analysis-table .numeric{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}
.analysis-table .analysis-total th,.analysis-table .analysis-total td{font-weight:700;color:var(--ink);background:var(--paper-dim)}
.editorial-case-link{margin-top:20px;padding-top:17px;border-top:1px solid var(--line);font-size:14px;line-height:1.65;color:var(--muted);max-width:74ch}
.editorial-case-link a{color:var(--blue-dark)}
.revops-question-grid{margin:0 0 4px;align-items:stretch}
.revops-question-grid .simple-card p+p{margin-top:18px}
.revops-question-grid .simple-card a{color:var(--blue-dark)}
.revops-method-steps{margin-bottom:20px}
.revops-method-steps .eyebrow{display:block;margin-bottom:16px}
.revops-method-note{max-width:75ch;color:var(--ink-soft);margin:16px 0 0}
.revops-method-note a{color:var(--blue-dark)}
.services-local-link{margin-top:16px;font-size:14px;color:var(--muted)}
.services-local-link a{color:var(--blue-dark)}
@media(max-width:650px){.analysis-table{min-width:480px;font-size:13px}.analysis-table th,.analysis-table td{padding:11px 12px}.revops-question-grid,.revops-method-steps{grid-template-columns:1fr}}